Store Manager Store Manager Mac Truworths Midlands Mall Fte 173.36Hr

The Estée Lauder Companies Inc.; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A global cosmetics leader is seeking a dynamic Store Manager in South Africa, Gauteng, to lead a team of Sales Associates. The ideal candidate has strong leadership, business planning, and customer service skills. Responsibilities include achieving sales targets, executing events, and ensuring operational excellence. This is a unique opportunity to advance your career in a prestigious retail environment.

Qualifications

• Proven retail management experience preferably within cosmetics.
• Ability to provide inspirational customer service.
• Experience in setting sales and customer service targets.

Responsibilities

• Lead and develop a team of Sales Associates.
• Create and execute business plans to recruit and retain customers.
• Manage inventory and facilities efficiently.

Skills

Leadership

Customer service

Business planning

Inventory management

Event execution

Retail point-of-sale software

Microsoft Office

Job description

Job Overview

We are looking for a dynamic and inspirational Store / Retail / Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long‑term fulfilling career with a leader in prestige beauty.

Responsibilities and Qualifications

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

• Proven retail management / assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic, and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis, and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in‑store events
• Ability to work retail hours including days, nights, weekends, and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview