Store Manager, Retail - iStore Highveld Mall

Core Group; Mpumalanga; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent technology retailer in South Africa is seeking an experienced iStore Manager to oversee store operations and lead a team to achieve financial and developmental targets. The ideal candidate will have over 5 years of experience in retail leadership, particularly in high turnover environments, and will be responsible for ensuring an outstanding customer experience. This position offers the opportunity to be at the forefront of the Apple retail experience.

Qualifications

• 5+ years leading large teams in a complex and high turnover environment.
• Proven ability to work in a fast-paced environment and learn quickly.
• Experience in retail operations and performance reporting.

Responsibilities

• Lead teams to ensure performance excellence.
• Accountable for store operations and financial targets.
• Drive store targets and enhance customer experience.

Skills

Leadership in high turnover environment

Matrix management capability

Customer experience management

Fast-paced environment adaptability

Education

Completed Matric

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets. Your store would need to be synonymous with anything Mac in the customers eyes.

Qualifications

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

Call to action

Please apply today!