Store Manager - Pep - 7389 Malvern Park Shopping Centre (KwaZulu Natal)

PEP; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Durban seeks a Store Manager to lead a team in achieving business KPIs. Responsibilities include driving sales, managing costs, minimizing stock loss, and maintaining store standards. The ideal candidate will focus on customer service and team performance, ensuring efficient operations and adherence to company guidelines. This role offers an opportunity to shape a positive store culture and achieve excellence in service delivery.

Responsibilities

• Increase sales by focusing on customer service and world-class store standards.
• Minimise stock loss by maintaining a healthy store culture and following procedures.
• Manage costs by driving efficiencies in the store.
• Ensure administrative duties are done according to company guidelines.
• Lead a dynamic team through training, coaching, and performance management.
• Maintain general health, safety, and housekeeping standards.

Job description

PURPOSE OF POSITION

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world‑class store standards, maintenance of the store image, stock management and promotional implementation.
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low‑cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Lead a dynamic team of Dynamos – taking responsibility for team training, coaching and performance.
• Standards – maintain general health, safety and housekeeping standards.