Store Manager - iStore Waterfall Mall, Rustenburg

iStore South Africa; Rustenburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading Apple Premium Reseller in Rustenburg is seeking an iStore Manager. In this role, you will be responsible for all store operations, leading teams to ensure top performance and driving the store to exceed financial targets. The ideal candidate has over 5 years of experience in a high-turnover environment and excels in customer experience management. This role promises a dynamic working environment focused on delivering excellent service.

Qualifications

• 5+ years leading large teams in a complex, high turnover environment.
• Proven ability to work in a fast-paced environment.
• Experience in compiling reports on store performance.

Responsibilities

• Responsible for the store and all its operations.
• Lead teams to perform at their best.
• Drive the store to achieve or exceed unit, financial and developmental targets.

Skills

Leadership in large teams

Customer experience management

Retail operations knowledge

Strategic thinking

Matrix management capability

Education

Completed Matric

Tertiary Qualification advantageous

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa, iStore provides expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets. Your store would need to be synonymous with anything Mac in the customers eyes.

Responsibilities

Responsible for the store and all its operations; lead teams to perform at their best; ensure a valued experience for both team and customers; drive the store to achieve or exceed unit, financial and developmental targets; manage the store to be synonymous with anything Mac in the customers eyes.

Qualifications

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

How to apply

Please apply today!