Store Manager - Galleria

Energia Consulting; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in Durban is seeking a Store Manager to oversee daily operations, manage staff, and ensure exceptional customer service. The ideal candidate will have at least 5 years of retail management experience, strong leadership skills, and a commitment to training employees. The role includes ensuring adherence to health regulations and managing inventory. This position offers a Total Cost to Company compensation package, including medical and retirement benefits.

Benefits

Total Cost to Company compensation

Medical benefits

Retirement benefits

Qualifications

• Minimum 5 years of retail and management experience.
• Demonstrated ability to train employees and be an effective salesperson.
• Strong customer service and communication skills.

Responsibilities

• Manage daily operations and sales goals.
• Direct employees and ensure effective customer service.
• Conduct onboarding and train new staff.
• Ensure adherence to health and safety regulations.

Skills

People Management

Inventory Control

Customer Service

Staff Training

Reporting

Education

Matric / Grade 12

Additional qualification

Job description

About the Role

As a Store Manager for Carrol Boyes, you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others.

Responsibilities

• Manage daily operations of business and ensure sales goals are met
• Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
• Assign duties to relevant employees
• Conduct onboarding of new employees
• Ensure adherence to health and safety regulations
• Track and manage inventory at store
• Shifting staff to ensure effective cover
• Daily, weekly & monthly reporting
• Staff motivation

Qualifications & Experience

• Matric / Grade 12 minimum requirement
• Additional qualification an advantage
• Minimum 5 years of retail and retail management experience demonstrated ability to train employees and be an effective salesperson
• Strong customer service, Stock management and communication skills
• Luxury brands experience an advantage

Required Skills

• People Management
• Inventory Control
• Customer Service
• Staff Training
• Reporting

Compensation & Benefits

Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.

Equal Opportunity Statement

Carrol Boyes is an equal opportunity employer, ensure diversity in all levels of the organisation.