Store Manager: Drive Sales & Customer Experience

Cash Crusaders Retail (Pty) Ltd; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent retail company is seeking a Store Manager in Cape Town, South Africa. This role involves driving store performance, ensuring exceptional customer experiences, and managing staff effectively. Candidates should have proven retail management experience, strong leadership skills, and a passion for customer service. Working hours include weekends and public holidays. Join a high-performance environment focused on operational excellence and customer satisfaction.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organisational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion.
• Ensure consistent implementation of merchandising standards.
• Attract and retain a strong customer base.
• Oversee inventory controls and stock management.
• Ensure exceptional customer experiences.
• Lead by example in a customer-first culture.
• Train, develop and motivate staff.
• Ensure adherence to company policies.

Skills

Proven retail management experience

Strong leadership skills

Excellent communication skills

Organisational skills

Target-oriented mindset

Passion for customer service

Job description

A prominent retail company is seeking a Store Manager in Cape Town, South Africa. This role involves driving store performance, ensuring exceptional customer experiences, and managing staff effectively. Candidates should have proven retail management experience, strong leadership skills, and a passion for customer service. Working hours include weekends and public holidays. Join a high-performance environment focused on operational excellence and customer satisfaction.