Store Manager (40hr) - G-Star - Festival Mall

The Foschini Group; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established retail company in South Africa seeks a Store Manager to drive performance and lead a team. Responsibilities include managing stock losses, achieving sales targets, and maintaining operational excellence with a customer-centric approach. Applicants should have a Grade 12 qualification, a tertiary qualification is advantageous, and at least 3 years of store management experience. Excellent leadership and communication skills are essential, along with a passion for the retail environment.

Qualifications

• Must have 3 years of Store Management experience.
• Experience in driving sales to increase store profit is essential.
• Excellent customer service orientation required.

Responsibilities

• Drive performance through the store KPI’s.
• Manage stock losses to ensure shrinkage is in line with standards.
• Ensure team executes operational excellence through a customer-centric mindset.
• Conduct staff training and development.
• Manage expenses effectively.

Skills

Ability to adapt to different customers and situations

Outstanding leadership

Strong organizational skills

Strong verbal communication

A passion for denim

Flexibility to adapt

Education

Grade 12 qualification

Relevant tertiary qualification

Job description

About the Brand/Division

We are G-Star

We see no limits to what denim can do.

For us, it’s not a fabric. It is the beginning of an idea. The ‘Art of Denim’ is the philosophy behind our relentless pursuit to push boundaries.

It inspires us to explore and to invest beyond fashion into the world of art and culture. Always following our own path. Setting a new standard for denim design, as a force of progress and innovation, for people and the planet.

Our audience are

Men and Women with an appetite for excitement, balanced by a sense of consciousness and with a touch of optimism.

Our Characteristics

• Active
• Expressive
• Self-confident
• Ambitious

Key Responsibilities

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer‑centric mindset.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities.
• Manage risk within the store

Qualifications and Experience

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have 3 years Store Management experience
• Must have experience in driving sales to increase store profit
• Excellent customer service orientation

Skills

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Strong organizational, administration and planning skills
• The ability to take initiative
• A high level of attention to detail
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel.
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast‑paced retail environment.

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimises Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act.