Store Leader

Cape Union Mart Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail organization in Gauteng seeks a Store Manager to achieve sales targets and manage store operations effectively. The role requires a minimum of 5 years in store management and 8 years in retail, focusing on profitability, customer service, and team leadership. Responsibilities include stock management, financial oversight, and adherence to merchandising standards. The successful candidate will inspire and motivate the team while ensuring compliance with company policies and safety practices.

Qualifications

• 5+ years’ Store Management experience.
• 8+ years' Retail experience.
• Experience in a large retail store with turnover > R 20 million.

Responsibilities

• Achieve annual sales budget through daily and monthly targets.
• Manage financial aspects to ensure store profitability.
• Adhere to merchandising standards for product mix.
• Ensure proper stock management to minimize loss.
• Deliver exceptional customer service for best experience.
• Build relationships with service providers.
• Manage human resources effectively.
• Inspire and motivate team members.
• Implement company policies and procedures.
• Maintain health & safety practices.

Skills

Microsoft – Computer Proficiency

Effective communication

Job description

Duties and Responsibilities:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability,by monitoring stock related risks.
• To deliverexceptional customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external)
• To manage human resources effectively by recruiting, planning, and administrating payroll properly
• To inspire, motivate, develop, and hold people accountable appropriately.
• Align team members to Company culture and create fun.
• Implement all company policies and procedures.
• Maintaining health & safety practices

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability
• Delivering results and meeting customer expectations
• Follow instructions and procedures.
• Leading and supervising
• Achieving personal work goals and objectives

Minimum Requirements

• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Experience:

• Minimum of 5 years’ Store Management experience
• Minimum of 8 years' Retail experience
• Experience in working in a large retail store with a turnover of more thanR 20 million per annum.