Store Floor Leader: KPI-Driven Customer Experience

The Foschini Group; Noordwes; On-site; ZAR 250 000 - 400 000; Full time

Job summary

A leading retail company located in South Africa seeks a dedicated individual to support store management and lead the team. The ideal candidate will have at least 3 years of retail experience including 1 year in a leadership role, possess excellent communication skills, and demonstrate a strong customer-centric approach. Responsibilities include driving store performance and ensuring operational excellence. This role offers an opportunity to work in a dynamic environment with a focus on achieving store goals.

Qualifications

• Minimum 3 years retail experience with at least 1 year in a leadership role.
• Ability to work independently and handle multiple tasks.
• Strong customer service skills with a focus on satisfaction.

Responsibilities

• Support the store management to ensure operational excellence.
• Drive performance and manage the store KPIs.
• Motivate and lead the store team effectively.

Skills

Retail experience

Leadership abilities

Communication skills

Customer-centric approach

Flexibility

Organizational skills

Sales process management

Time management

Education

Matric certificate

Job description

A leading retail company located in South Africa seeks a dedicated individual to support store management and lead the team. The ideal candidate will have at least 3 years of retail experience including 1 year in a leadership role, possess excellent communication skills, and demonstrate a strong customer-centric approach. Responsibilities include driving store performance and ensuring operational excellence. This role offers an opportunity to work in a dynamic environment with a focus on achieving store goals.