Specialist Server (Patch Management)

Tych Business Solutions; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An IT solutions provider is seeking a skilled professional for patch management in Johannesburg. The role requires a detailed knowledge of software deployment and compliance reporting, with hands-on experience in tools like ManageEngine Endpoint Central and SCCM. Candidates should possess qualifications in IT and cybersecurity, along with strong documentation and troubleshooting skills. This position supports both remote and on-premises devices and contributes to maintaining security across the organization.

Qualifications

• Proven experience in patch management and software deployment in mid-to large-scale IT environments.
• Hands-on experience with ManageEngine Endpoint Central (Desktop Central), SCCM, Intune, or similar.
• Strong knowledge of operating systems like Windows, macOS, and Linux.

Responsibilities

• Monitor, test, approve, and deploy OS and third-party application patches across endpoints.
• Generate and analyze patch compliance reports.
• Support remote and on-premises devices via endpoint management platforms.

Skills

Patch management

Software deployment

Endpoint management tools

Operating systems

Documentation skills

Basic scripting

Education

Degree in Computer Science/ IT Diploma

CompTIA Security+

ITIL Foundation

Tools

ManageEngine Endpoint Central

SCCM

Intune

Job description

Responsibilities

Patch Management

• Monitor, test, approve, and deploy OS and third-party application patches across endpoints devices (Windows).
• Ensure timely application of security updates and zero-day patches.
• Manage patch rollout schedules to minimize business disruption.
• Rollback and troubleshoot failed patch deployments as needed.

Software Deployment

• Package, test, and deploy enterprise applications using endpoint management tools (e.g., Endpoint Central, SCCM, Intune).
• Build and maintain system images for deployment.
• Liaise with third-party vendors, such as Dell, to coordinate and initiate zero-touch provisioning.
• Ensure smooth and efficient patch management, deployment processes and software licensing compliance.

Compliance and Reporting

• Generate and analyse patch compliance reports.
• Maintain audit logs for all patch and deployment activities.
• Assist in ensuring compliance with relevant security standards (e.g., ISO 27001).

Endpoint Management

• Support remote and on‑premises devices via endpoint management platforms.
• Collaborate with cybersecurity teams to remediate vulnerabilities.
• Maintain documentation for patching processes, configurations, and standard operating procedures (SOPs).

Testing and Validation

• Conduct pre‑deployment testing of patches and applications.
• Identify compatibility issues or conflicts before mass deployment.

Skills

• Proven experience in patch management and software deployment in mid‑to large‑scale IT environments.
• Hands‑on experience with ManageEngine Endpoint Central (Desktop Central), SCCM, Intune, or similar.
• Strong knowledge of:
• Operating systems (Windows, macOS, Linux)
• Third‑party applications (browsers, Java, Adobe, etc.)
• Patch cycles and security vulnerability management
• Experience with remote device management and cloud‑based endpoint tools.
• Basic scripting (PowerShell, Bash) is a plus.
• Strong documentation, communication, and troubleshooting skills.

Qualifications

• Grade 12, Degree in Computer Science/ IT Diploma
• NQF Level 6, CompTIA Security+
• Windows Server Fundamentals / Modern Desktop Administrator
• Microsoft Certified: Endpoint Administrator Associate
• ManageEngine Certification (Endpoint Central)
• ITIL Foundation