Specialist Server - Patch Management

NTT Data; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading technology services provider in Johannesburg seeks a skilled professional for patch management. The role involves monitoring, testing, and deploying patches while ensuring compliance with security standards. Ideal candidates will have significant experience in software deployment, knowledge of endpoint management tools like ManageEngine, and qualifications such as CompTIA Security+. Strong communication and troubleshooting skills are essential. This position offers career growth opportunities in a dynamic environment.

Qualifications

• Proven experience in patch management and software deployment.
• Hands-on experience with endpoint management tools.
• Strong knowledge of operating systems and security vulnerability management.

Responsibilities

• Monitor and deploy OS patches across devices.
• Manage patch rollout schedules.
• Generate and analyze patch compliance reports.

Skills

Patch management

Software deployment

Remote device management

Scripting (PowerShell, Bash)

Education

Degree in Computer Science/ IT Diploma

CompTIA Security+

Windows Server Fundamentals

ITIL Foundation

Tools

ManageEngine Endpoint Central

SCCM

Intune

Job description

Endpoint devices are currently deployed and managed through the desktop environment team; however, there is a clear gap in dedicated ownership and focus on patch management for server infrastructure. This oversight increases the risk of security vulnerabilities, non-compliance, and poor performance of devices due to pending patches and updates

Responsibilities

Patch Management

• Monitor, test, approve, and deploy OS and third‑party application patches across endpoint devices (Windows).
• Ensure timely application of security updates and zero‑day patches.
• Manage patch rollout schedules to minimize business disruption.
• Rollback and troubleshoot failed patch deployments as needed.

Software Deployment

• Package, test, and deploy enterprise applications using endpoint management tools (e.g., Endpoint Central, SCCM, Intune).
• Build and maintain system images for deployment.
• Liaise with third‑party vendors, such as Dell, to coordinate and initiate zero‑touch provisioning.
• Ensure smooth and efficient patch management, deployment processes and software licensing compliance.

Compliance and Reporting

• Generate and analyze patch compliance reports.
• Maintain audit logs for all patch and deployment activities.
• Assist in ensuring compliance with relevant security standards (e.g., ISO 27001).

Endpoint Management

• Support remote and on‑premises devices via endpoint management platforms.
• Collaborate with cybersecurity teams to remediate vulnerabilities.
• Maintain documentation for patching processes, configurations, and standard operating procedures (SOPs).

Testing and Validation

• Conduct pre‑deployment testing of patches and applications.
• Identify compatibility issues or conflicts before mass deployment.

Skills

• Proven experience in patch management and software deployment in mid‑to‑large scale IT environments.
• Hands‑on experience with ManageEngine Endpoint Central (Desktop Central), SCCM, Intune, or similar.
• Strong knowledge of:
• Operating systems (Windows, macOS, Linux)
• Third‑party applications (browsers, Java, Adobe, etc.)
• Patch cycles and security vulnerability management
• Experience with remote device management and cloud‑based endpoint tools.
• Basic scripting (PowerShell, Bash) is a plus.
• Strong documentation, communication, and troubleshooting skills.

Qualifications:

• Grade 12, Degree in Computer Science/ IT Diploma
• NQF Level 6, CompTIA Security+
• Windows Server Fundamentals / Modern Desktop Administrator
• Microsoft Certified: Endpoint Administrator Associate
• ManageEngine Certification (Endpoint Central)
• ITIL Foundation