SPA & Wellness Supervisor - Hotel

MF Spa & Beauty Placements; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A luxury wellness hotel in Cape Town seeks a Spa & Wellness Supervisor to oversee daily spa operations. Responsibilities include managing the team, facilitating training, and ensuring compliance with operational standards. Candidates must have at least 2 years of experience in a supervisory role and be certified in Spa/Beauty. Proficiency in English is essential. The role offers a monthly salary of R16,000 plus commission and employee wellness benefits.

Benefits

Commission on retail and services

Employee Wellness Benefits

Qualifications

• At least 2 years in an Assistant Managerial/Spa Supervisory position of a luxury spa.
• Certification from a recognized training facility in Spa/Beauty.
• Confident in English language (speak, read, write).

Responsibilities

• Assist the Spa Manager with day-to-day operations.
• Manage the spa in the absence of the Manager.
• Facilitate training and implementation of SOPs.

Skills

English language proficiency

Management skills

Customer service

Computer literacy

Education

Certification in Spa/Beauty/Cosmetology

Tools

Booking software systems

Job description

SPA & WELLNESS SUPERVISOR (HOTEL)

LOCATION: Cape Town | Western-Cape (South Africa)

START: ASAP / 01 February 2026

REPORT TO: Spa Manager / Hotel GM / HR Department

TRADING HOURS & SHIFS:

• Monday - Sunday
• Shifts rotate (based on seasonal demand)
• Flexibility is required as this is a leadership role

SALARY & COMPANY BENEFITS:

• R16,000 Basic per month
• Commission earned on retail & services
• Employee Wellness Benefits

MINIMUM REQUIREMENTS

1. Confident in English language (Speak, Read & Write)
2. At least 2-Years in an Assistant Managerial/Spa Supervisory position of a luxury day/hotel Spa or cruise-ship spa
3. Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
4. Computer literate with booking software systems, e-mails and daily reporting
5. Professionally groomed and highly presentable to represent our premium brand

DUTIES SUMMARY

• Assist the Spa Manager with overall operations and day to day management of the spa (team, admin, guests etc.)
• Manage the spa in the absence of the Manager
• Report to the Spa Manager / HR Director / GM
• Facilitate training and implementation of SOP's - ensuring the team is updated and on par with protocols
• Oversee all spa facilities including FOH, Treatment Rooms, Sauna & Steam Rooms, Fitness Gym and Pedicure Lounge
• Ensure overall optimal performance from the team
• Perform therapies where operationally required in the case of absent therapist / VIP guest