Solutions Architect

Boardroom Appointments; Sandton; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A financial services company in Gauteng is looking for a professional with a Bachelor of Science or Commerce degree and 5-8 years experience in software or solutions development. This role involves managing customer service solutions, technical risks, and participating in the systems development life cycle. Candidates should demonstrate cost consciousness, effective stakeholder communication, and a deep understanding of enterprise architecture. Join a collaborative team committed to achieving success.

Qualifications

• Minimum of five to eight years experience in software or solutions development and design within the financial services industry.

Responsibilities

• Demonstrate cost consciousness and awareness of personal contribution.
• Implement customer service solutions and manage Treating Customers Fairly outcomes.
• Participate in systems development life cycle and manage technical risks.
• Conduct research on emerging technologies and recommend improvements.

Skills

Cost consciousness

Customer service solutions

Technical risk management

Enterprise architecture

Stakeholder communication

Education

Bachelor of Science Degree or Bachelor of Commerce (Informatics)

Job description

• Demonstrate cost consciousness and awareness of personal contribution to costs and productivity Identify and escalates potential risks that may lead to increased costs
• Prevent wastage and identify process improvements to contain and reduce costs
• Implements customer service solutions demonstrating the shared values "My work is my signature" and "My word is my bond".
• Manages and takes accountability for the implementation and maintenance of Treating Customers Fairly (TCF) outcomes for customer service delivery across area of responsibility.
• Investigates and understands customer needs to enable delivery of a quality service.
• Keeps all stakeholders well informed of status of design effort and serves as liaison between Portfolio Manager, Project Manager and Systems Analyst.
• Reviews the status reports of team members and addresses issues as appropriate.
• Generates technical risk and architecture decision log and reports when required.
• Ensures the Solutions Architecture team contributes to company's Solutions Architecture repository.
• Complies to and supports by enforcing enterprise architecture standards, policies and procedures.
• Sets up solution design authority with the enterprise governance in appropriate projects.
• Participates in the systems development life cycle and is responsible for managing technical risks throughout the project.
• Delivers the high-level Solutions Architecture design and the detailed Solutions Architecture design.
• Participates in the reviewing of business cases, functional requirement specifications (FRS), integrated business requirement specification (BRS) and technical system specification (TSS) of the project.
• Acquires and disseminates specialist knowledge with peers and professional organisations to ensure operational effectiveness.
• Adheres to respective best practice.
• Shares and evaluates specialist information through relevant forums.
• Translates opinions and recommendations into technically sound knowledge.
• Applies knowledge of industry trends and developments to improve applications.
• Provides technical direction for the development, design and systems integration for client engagement from the definition phase through to implementation.
• Applies knowledge of industry trends and developments to improve applications.
• Identifies system deficiencies, designs and implements effective solutions.
• Suggests areas for improvement in internal processes along with possible solutions.
• Designs systems to meet business requirements.
• Works with the company Enterprise Architect Team to align to the company Enterprise Architecture strategies.
• Leads the technical design phase of the SDLC.
• Conducts research on emerging technologies.
• Recommends and implements technologies that improve cost effectiveness and systems flexibility.
• Confers with end users, clients, or senior management to understand business requirements for complex development or enhancements.
• Assists with gap analysis and business cases including cost and effort analysis.
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
• Monitor customer feedback reports and align processes to maximise efficiencies
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team

Qualifications and experience:

• Bachelor of Science Degree or Bachelor of Commerce(Informatics)
• Minimum of five to eight years experience in software or solutions development and design within the financial services industry