Solution Strategist

FirstRand; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider seeks a skilled professional in Johannesburg to analyze data and provide actionable solutions to clients. The role demands a minimum of 5 years' experience in retail/FMCG/sales and expertise in Microsoft Office Suite, particularly Excel and Power BI. Candidates will be involved in coordinating projects, engaging stakeholders, and ensuring compliance with governance standards. Applications must be submitted before the closing date of 28/01/26.

Benefits

Opportunities to network and collaborate

Challenging working environment

Innovative opportunities

Qualifications

• Matric/National Senior Certificate with a relevant 3-year degree/National diploma.
• Minimum 5 years' work experience in relevant fields.
• Proficiency in Microsoft Office Suite, especially Excel and Power BI.

Responsibilities

• Analyze data and collaborate to deliver relevant solutions.
• Provide specialist solution advice to meet client needs.
• Coordinate project execution across business units.

Skills

Reporting

Project tracking

Analysis

Documentation

Presentations

Advanced Excel

Power BI

PowerPoint

Education

Relevant 3-year degree/National diploma

Job description

Overview

Job DescriptionObtain insights, analyse data and together with colleagues on the ground formulate tactics and supporting collateral to support the frontlines to provide contextual, relevant and appropriate solutions in an understandable manner to our customers. Efforts will require a level of co-ordination and measurement of progress across the relevant business areas involved in the initiatives. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

Responsibilities

• Obtain insights, analyse data, and collaborate with colleagues on the ground to formulate tactics and supporting collateral that empower the frontlines to deliver contextual, relevant, and understandable solutions to our customers.
• Provide specialist solution advice and design solutions that best meet client needs.
• Coordinate the implementation of designed solutions, managing project execution across relevant business units.
• Prevent losses resulting from incorrect business solutions and grow market share within targeted geographies, including cross-sell opportunities.
• Manage costs and expenses within approved budgets to achieve cost efficiencies.
• Deliver exceptional service that exceeds customer expectations through proactive, innovative, and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers, and senior staff members.
• Assist with pricing/costing of solutions or business cases.
• Actively participate in formulating and presenting new business or client solutions to relevant stakeholders.
• Maintain knowledge of legislative amendments, industry best practices, competitor activity, and new developments relevant to solution requirements and target markets.
• Translate strategies into actionable goals and execute projects aligned to strategic objectives with performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.
• Comply with governance in terms of legislative and audit requirements.
• Work confidently in traditionally informal environments, including townships and rural areas.

Qualifications

• Matric/National Senior Certificate with a relevant 3 year degree/National diploma
• A minimum of 5 years’ work experience using Reporting, Project tracking, analysis, documentation and Presentations.
• Minimum 5 years Retail / FMCG/Sales work experience or running your own business
• Proficiency in Microsoft Office Suite — with advanced skills in Excel, Power BI, and strong PowerPoint presentation ability.

You will have access to

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate
• Opportunities to contribute towards client lifetime value growth

You will be a match if you are

• Adaptable and curious
• Able to drive functionality & feature development with data and IT delivery stakeholders.
• Able to manage sales target setting, tracking and management.
• Engage with and manage stakeholders at all levels effectively
• Thrive in a collaborative environment

Apply now

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below: 28/01/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.