Snr Specialist : Product & Brand Communication

Telkom; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading telecom provider in South Africa is seeking a Senior Specialist in Product & Brand Communication. This role focuses on developing and implementing effective public relations strategies and managing stakeholder relationships. Candidates should have at least 7 years of relevant experience, including 2 at a management level, with strong skills in communication and journalism. A relevant honors degree is essential. This position offers a challenging opportunity for strategic thinkers looking to influence brand communication.

Qualifications

• 7 years relevant experience, with at least 2 years at management level.
• Excellent command of both written and spoken English and journalistic practice.
• Proven experience/knowledge of Communication Management.

Responsibilities

• Develop PR Product & Brand external communication strategies.
• Implement communication strategies in line with Group Communications strategy.
• Manage media relations and evaluate communication effectiveness.

Skills

Business Processes

Journalism

Financial Management

Communication

Problem Solving

Photography Techniques

Planning

Writing

Decision Making

People Development

Education

NQF 8: Honours Degree

NQF 8: 4-year Degree in Marketing / Sales or Commerce

Job description

Job title

Snr Specialist : Product & Brand Communication

Location

Gauteng, Centurion

Deadline

December 17

Core Description

Accountable to develop, implement and maintain all PR Product & Brand external communication strategy and interface with Business Units. Accountable for the development and implementation of an effective and pro‑active PR and Communication strategy in line with the Group Communications strategy.

Responsibilities

• Develop, implement and maintain all PR Product & Brand external communication strategy and interface with Business Units.
• Obtain inputs from SMEs and ensure implementation and feedback to all relevant stakeholders.
• Position and implement the Retail and Commercial media relations portfolio and strategy.
• Drive and implement highly impactful Brand & Product communication campaigns.
• Develop and maintain all external communication PR strategies related to Products & Brand.
• Interface with Business Units and divisions to understand strategies, plans, timelines and operations.
• Manage Communications Policies, Processes and guidelines: approvals and sign-offs of strategy, content and key messaging.
• Obtain required information from key role players.
• Drive implementation of solutions.
• Monitor and measure success.
• Proactively manage and coordinate media relations.
• Receive external information, conduct research, surveys and log media queries.
• Manage critical aspects related to the Science of Communication: strategy, plans, key messaging and evaluation criteria.
• Implement the crisis communication strategy.
• Analyse internal and external environment.
• Communicate strategy to relevant role-players.
• Manage Communications Channels and evaluate efficiency and effectiveness of the channel.
• Build Strategic Relationships with Relevant Stakeholders by developing a stakeholder strategy.
• Partner with relevant internal & external stakeholders to improve service delivery.
• Build and manage strategic customer partnerships.

Core Competencies

Functional Knowledge

• Business Processes
• Journalism
• Financial Management
• Communication
• Problem Solving

Functional Skills

• Photography Techniques
• Planning
• Writing
• Decision Making
• Problem Solving
• People Development

Attitudes / Leadership Competencies

• Thought Leadership: Developing strategies, providing insights, generating ideas, exploring possibilities, examining information, adopting practical approaches, continuous improvement.
• Market Leadership: Developing expertise, challenging ideas, interacting with people, understanding people, seizing opportunities, managing tasks.
• Business Leadership: Pursuing goals, taking action, upholding standards, managing tasks, seizing opportunities.
• People Leadership: Making decisions, empowering individuals, challenging ideas, directing people, developing people, convincing people, interacting with people.
• Personal Leadership: Embracing change, thinking positively, showing composure, understanding people, valuing individuals, team working, values aligned with Openserve Values.

Certifications

None

Education

NQF 8: Honours Degree

Experience

7 Years relevant experience, of which at least 2 years at management level

Additional Information

Qualifications: NQF 8: 4‑year Degree in Marketing / Sales or Commerce.

Special Requirements

• Excellent command of both written and spoken English and journalistic practice.
• Excellent business writing skills.
• Proven experience / knowledge of Communication Management.
• Valid Drivers licence.

Key Stakeholders

• Media (Print, Electronic, Face to face, Audio‑visual)
• Business Units
• Media / Advertising / Branding jobs