SME Enterprise Banker: Growth & Client Solutions

Absa Group; Newcastle; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading financial services group in KwaZulu-Natal is looking for a customer service professional to enhance client experience and provide financial solutions. You will manage customer relationships while adhering to compliance standards and drive sales initiatives. The role requires a Higher Diploma in Business, Commerce or Management Studies, and candidates should have a strong focus on customer service and problem-solving skills. This position offers an opportunity to play a pivotal role in the organization's growth trajectory.

Qualifications

• Experience in delivering superior customer service and financial solutions.
• Ability to drive acquisition and cross-sell initiatives with clients.

Responsibilities

• Ensure a deep understanding of client’s working capital cycle.
• Proactively drive acquisition and cross-sell initiatives.
• Fulfil activities in adherence to compliance requirements.
• Challenge the status quo to improve team performance.

Skills

Customer focus

Problem-solving

Knowledge of financial products

Education

Higher Diplomas in Business, Commerce and Management Studies

Job description

A leading financial services group in KwaZulu-Natal is looking for a customer service professional to enhance client experience and provide financial solutions. You will manage customer relationships while adhering to compliance standards and drive sales initiatives. The role requires a Higher Diploma in Business, Commerce or Management Studies, and candidates should have a strong focus on customer service and problem-solving skills. This position offers an opportunity to play a pivotal role in the organization's growth trajectory.