Site Visit Specialist

Somewhere; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A property inspection firm in South Africa is seeking a Site Visit Specialist to manage virtual property inspections for cost segregation studies. The role requires excellent communication skills, particularly for U.S. clients, and strong organizational capabilities to document inspections accurately. Ideal candidates should be tech-savvy, detail-oriented, and comfortable leading clients through the inspection process virtually. This full-time position offers a salary of $1,000 per month plus performance-based commissions.

Benefits

Flexible work hours

Vacation days

Sick leave

Qualifications

• Excellent English skills for clear communication with U.S. clients.
• Strong interpersonal skills and presence during video calls.
• High comfort with video conferencing tools and basic troubleshooting.

Responsibilities

• Host virtual property walkthroughs with clients using video tools.
• Guide clients in capturing necessary property areas during inspections.
• Verify visual documentation is complete and clear for review.

Skills

Excellent English communication skills

Interpersonal skills

Comfortable with technology

Ability to multitask

Strong attention to detail

Job description

Title: Site Visit Specialist

We are seeking a highly organized and detail-oriented Site Visit Specialist to coordinate and manage virtual property inspections required for cost segregation studies. This role is critical to ensuring that virtual site visits are scheduled efficiently, documented accurately, and completed in alignment with internal engineering and project requirements. The Site Visit Specialist serves as a key operational link between internal teams, clients, and third‑party providers (when applicable), ensuring that all virtual inspections are properly prepared, executed, and documented. Success in this role requires strong organizational skills, clear written and verbal communication, and the ability to manage multiple inspections simultaneously while maintaining data accuracy and adherence to timelines.

Job Summary

We are seeking a highly organized and detail‑oriented Site Visit Specialist to coordinate and manage virtual property inspections required for cost segregation studies. This role is critical to ensuring that virtual site visits are scheduled efficiently, documented accurately, and completed in alignment with internal engineering and project requirements.

Key Responsibilities

• Host and lead live virtual property walkthroughs with clients using video conferencing tools.
• Guide clients in real time on where to point their phone, tablet, or camera to capture required areas of the property.
• Ensure all relevant spaces, building components, and systems are visually documented according to internal inspection standards.
• Ask clarifying questions during the walkthrough to ensure accurate understanding of the property layout and features.
• Capture and organize photos, videos, and notes during or immediately after the virtual inspection.
• Verify that visual documentation is complete, clear, and usable for engineering review.
• Communicate any limitations, missing areas, or follow‑up needs identified during the virtual walkthrough.
• Maintain accurate inspection records and upload all materials to internal systems promptly.

Skills And Qualifications

• Excellent English communication skills (spoken and written) with the ability to speak clearly, confidently, and professionally on live video calls with U.S.‑based clients.
• Strong interpersonal skills and a professional on‑camera presence, including clear articulation, appropriate tone, and client‑facing demeanor.
• Comfortable leading conversations and giving real‑time instructions during virtual meetings.
• High level of comfort with technology, including video conferencing tools, mobile devices, and basic troubleshooting during live calls.
• Ability to multitask during live virtual walkthroughs (guiding the client, observing details, asking questions, and taking notes).
• Strong attention to detail to ensure complete and accurate visual documentation.
• Reliable and stable internet connection, with backup power or connectivity solutions to ensure uninterrupted video calls.
• Access to a quiet, professional workspace suitable for client‑facing video meetings.
• Organized, dependable, and able to follow structured inspection guidelines consistently.
• Prior experience in client‑facing virtual roles, inspections, real estate support, or remote coordination is a plus.

Hours

Full‑Time Option: 40 hours per week; Monday – Friday, 9:00 AM – 5:00 PM EST.
Part‑Time Option: 20 hours per week; Monday – Friday; schedule to be coordinated within core business hours (EST) based on inspection demand.

Breaks / Lunch

• Full‑time: 30‑minute lunch per 8‑hour shift, plus flexible short breaks as needed (not exceeding a total of 30 minutes per day).
• Part‑time: Breaks as applicable based on scheduled hours.

Payment

• Full‑time: $1,000 per month base pay + commissions based on performance.
• Part‑time: $500 per month base pay + commissions based on performance. Compensation is proportional to hours worked.

Contractor Benefits

Vacation Days

• Full‑time: 2 weeks (10 working days) per year.
• Part‑time: Vacation time provided on a pro‑rated basis equivalent to half of the full‑time entitlement (5 working days per year).

Sick Days

• Full‑time: 3 paid sick days per year.
• Part‑time: Sick days provided on a pro‑rated basis – 1.5 paid sick days per year (rounded according to company policy).

Equipment Required

• Computer
• Reliable internet access
• Second monitor (not required, but encouraged)
• Smartphone (not required, but encouraged)

Start Date

January, 2025