Site Manager Shopping Centre

Fidelity Services Group; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading security services provider is seeking a Shopping Centre Manager to oversee security operations at a large shopping centre in Midrand. Key responsibilities include managing security personnel, ensuring client satisfaction, and addressing HR matters. The ideal candidate should have a Matric qualification, be Psira registered, and possess significant management experience in the security field. Willingness to work extended hours is essential.

Qualifications

• At least 8 years of experience in a management role in the security industry.
• 5 years of experience managing a large shopping centre.
• Strong interpersonal communication skills.

Responsibilities

• Manage day-to-day security operations at the shopping centre.
• Ensure compliance with client security requirements.
• Train security officers on risk prevention.

Skills

Management in security

Client liaison

Risk identification

Staff management

Planning and organization

Education

Matric certificate

Psira Grade A or B registration

Job description

Overview

SHOPPING CENTRE MANAGER - MIDRAND

The above position is vacant to manage a very large Shopping Centre in Midrand. The overall purpose of this position is to manage the day to day security operations, ensuring that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Key responsibilities

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Ensuring the posting of Security Officers on site is done timeously.
• Training of Officers on site with the main focus on risk prevention of, motor vehicle thefts, robberies, shoplifting incidents, identifying suspects etc.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Enforce strict discipline.
• Identifying risks for possible threats and drafting action plans to counter these threats.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• General management and supervision of a large security compliment.
• Ensuring that all HR related matters are dealt with promptly
• Investigating incidents and reporting on such.
• Attending meetings with the client.
• Submit reports to line management and the client.

Qualifications, experience and other competencies required

• Matric certificate and should be Psira Grade A or B registered and accredited
• At least 8 years experience working in a management role in the security industry.
• At least 5 years experience in managing a large shopping centre.
• Experience as a Site Manager having managed a large security compliment.
• Knowledge and experience in investigation techniques
• Knowledge of stock losses and shrinkage action plans.
• Staff management experience is required
• Computer literacy
• No criminal record.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
• Own reliable transport and valid Drivers Licence is required.
• Must live in close proximity of the Midrand area.
• Willing to work extended hours / weekends / public holidays.