Short-Term Support Specialist

The Recruitment Council; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Short-Term Support Specialist to join their Technical Advice team in Centurion. The role involves supporting advisers, developing advice frameworks, and conducting research on insurance trends. Ideal candidates will have NQF 5 qualifications and over 5 years of experience in the commercial short-term insurance field, including knowledge of FAIS legislation. Strong communication and analytical skills are essential for success in this vital position.

Qualifications

• 5+ years of commercial short‑term insurance experience.
• Strong understanding of FAIS legislation and compliance requirements.
• Experience in providing legal or technical support within the financial services industry.

Responsibilities

• Assist in developing and maintaining policies and advice frameworks.
• Research insurance trends and market developments.
• Draft insightful articles on short‑term insurance topics.

Skills

Technical insurance knowledge

Communication skills

Analytical mindset

Presentation skills

Education

NQF 5 Short-Term Insurance Qualification

Tools

MS Office (PowerPoint, Word)

Job description

Role

Short-Term Support Specialist

Location

Cape Town, Centurion

Are you a technically minded insurance professional with strong commercial short‑term experience? Join a dynamic Technical Advice team as a Short-Term Support Specialist, where you’ll play a pivotal role in supporting advisers and driving consistent, high‑quality advice across the business.

Key Responsibilities

• Assist in developing and maintaining policies and advice frameworks
• Support the standardization of advice processes and documentation
• Provide legal and technical insurance support to financial advisers
• Research insurance trends and market developments
• Interpret and apply industry insights within the business
• Draft insightful articles on short‑term insurance topics
• Prepare professional presentations for training and development sessions

Requirements

• NQF 5 Short‑Term Insurance Qualification
• 5+ years of commercial short‑term insurance experience
• Strong understanding of FAIS legislation and compliance requirements
• Excellent verbal and written English communication
• Advanced MS Office skills (especially PowerPoint & Word)
• Willingness to travel within South Africa occasionally
• Experience in providing legal or technical support within the financial services industry

Key Competencies

• Analytical mindset with attention to detail
• Effective time management
• Excellent interpersonal and presentation skills
• Collaborative team player
• High adaptability and emotional intelligence
• Problem‑solving ability with a proactive approach