Shop Assistant/Cashier P27 Northgate 1022

Ackermans; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail company in Cape Town is looking for an energetic Retail Associate. You will ensure an exceptional customer shopping experience through effective stock replenishment and excellent service at the till points. The ideal candidate is self-motivated, has strong customer service skills, and a background in retail. Join us to grow your career in a dynamic environment!

Qualifications

• Excellent customer service skills are essential.
• Fluency in English is required; additional languages are a plus.
• High energy levels and strong motivation are crucial.

Responsibilities

• Provide excellent customer service to enhance shopping experience.
• Process transactions, including cash and card payments.
• Ensure proper pricing and display of stock.
• Participate in stock takes and maintain security protocols.
• Adhere to company values and procedures.

Skills

Customer service skills

Communication skills in English

Tenacity

High energy levels

Motivation and target-driven

Previous retail experience

Job description

Overview

The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge, Skills & Experience

• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial)
• Tenacious
• High energy levels
• Highly motivated and target driven
• Previous retail experience would be advantageous

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.