Ship Experienced Shop Assistant

Crew Life at Sea; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent retail employer is seeking a Retail Advisor to assist customers in purchasing high-quality fashion items. The role involves advising customers, maintaining store organization, and optimizing merchandising. Ideal candidates should have experience in retail, possess excellent communication skills, and have a dedication to high-class service.

Qualifications

• Previous retail or duty-free shop experience preferred.
• Experience with clothing, perfumes, watches, and jewellery sales.
• Well-groomed appearance and good manners.

Responsibilities

• Advise customers during the buying decision.
• Ensure organization and tidiness in the shop.
• Regularly optimize in-store merchandising.

Skills

Customer service mentality

Persuasive communication

Merchandising

Organization

Basic computer skills

Education

Professional training in service or retail sector

Job description

We are looking for high standards and high quality fashion. You areadvising the guests with a great deal of tact by meeting customers needs and wishes. The extensive range of labelled clothes, perfumes, cosmetics and jewelleries in the shop need to be well presented and organised. Apart from selling the items you should pay attention on merchandising them and on a pleasant ambience and atmosphere.

Key Responsibilities

• Advise the customers persuasive and friendly during the buying decision with a clear focus on a successful purchase
• Responsible for organisation and tidiness in the shop as agreed with the Shop Manager
• Responsible for the own stock as agreed with the Shop Manager
• Optimize the merchandising on the shop floor regularly by e.g. decorating the show case as agreed with the Shop Manager
• Make sure that there is always enough on stock and keep the Shop Manager inform about customers wishes
• Being the collector in charge
• Do the stocktaking
• Keep the stock and the shop clean
• Play a part of special events or/and sales promotions
• Always keep a high customer satisfaction
• Attend on health and safety trainings and always meet the safety instructions

Requirements

• Previous retail or duty-free shop experience onboard ships or in a similar travel retail environment (preferred).
• Completed a professional training in the service- or retail sector with experiences on selling clothing, perfumery, watches and/or jewellery.
• Internalize the thought of high class service
• High sense of customer service mentality
• Well-groomed appearance and good manners
• Valid passport and ability to pass required medical and background checks.
• Distinctive thought of discipline, motivation and flexibility
• Computer skills