Shift Leader - Cape Union Mart - Mooi Rivier

Cape Union Mart Group; Potchefstroom; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Potchefstroom is seeking an experienced Store Manager to oversee operations, maximize sales, and deliver exceptional customer service. Candidates should have at least 3 years of retail management experience and a Matric qualification. The role involves leadership, team building, and effective communication across all levels. A passion for retail and a commitment to company culture are essential.

Qualifications

• 3 years of Management retail experience.
• Clear Criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all aspects of a store.
• Maximize turnover and profit.
• Deliver exceptional customer service.

Skills

Retail management

Customer service

Team leadership

Stock management

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirements

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.