Senior Travel Experience Designer

Insphired Recruitment; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A travel services company in South Africa is seeking a Senior Travel Designer to manage travel bookings and enhance customer relationships. The ideal candidate will have 4-6 years of experience in the inbound travel sector, with detailed knowledge of Southern Africa and excellent communication skills. Responsibilities include liaising with reservations, designing travel itineraries, and ensuring smooth operations. The role demands a strong attention to detail and high service standards, offering a competitive salary based on experience.

Qualifications

• 4 - 6 years of senior experience in inbound travel industry.
• In-depth knowledge of South Africa and surrounding regions.
• Excellent attention to detail and high service levels.

Responsibilities

• Liaise with the Reservations Manager for bookings and issues.
• Design and plan guests' journeys, quote accurately and timely.
• Maintain booking files, ensuring all information is updated.

Skills

Dynamic

Detail-oriented

Organized

Excellent communication skills

Problem-solving

Strong time management

Education

Matric Certificate with Maths

Tertiary Certificate in Travel & Tourism / Hospitality

Tools

Microsoft Office (Outlook, Teams, Excel, Word)

Hotel Window

Tour Plan

WETU or similar booking system

Job description

A travel services company in South Africa is seeking a Senior Travel Designer to manage travel bookings and enhance customer relationships. The ideal candidate will have 4-6 years of experience in the inbound travel sector, with detailed knowledge of Southern Africa and excellent communication skills. Responsibilities include liaising with reservations, designing travel itineraries, and ensuring smooth operations. The role demands a strong attention to detail and high service standards, offering a competitive salary based on experience.