Senior Travel Consultant

CareerCare-SA; Pretoria; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading travel consultancy in Pretoria East is seeking an experienced Senior Travel Consultant to provide expert travel advice and manage complex itineraries. Candidates should have over five years of travel consulting experience, proficiency in GDS systems, and strong client relationship skills. This role offers competitive remuneration of R25,000 – R30,000 per month, with performance-based incentives.

Benefits

Provident fund contribution

Medical Aid contribution

Qualifications

• Minimum 5 years of experience in travel consulting.
• Proficiency in Travelport / Galileo and possessing a GDS certificate.
• Proven track record of handling high-value clients or complex bookings.

Responsibilities

• Advise clients on various travel options including flights and accommodation.
• Make reservations and manage travel documentation.
• Liaise with suppliers to negotiate better rates.

Skills

Knowledge of travel planning

Client relationship management

Proficiency in GDS systems

Sales skills

Bilingual communication

Tools

Travelport

Galileo

Job description

Senior Travel Consultant job vacancy in Pretoria East.

We are seeking a highly experienced and customer-focused Senior Travel Consultant.

The ideal candidate will possess extensive knowledge of travel planning, ticketing, and client relationship management.

This role involves overseeing complex itineraries, offering expert travel advice, and mentoring junior consultants.

Salary: R25 000 – R30 000 pm based on experience with Performance-based incentives.

Benefits applicable after 3 months probation: Provident fund contribution and Medical Aid contribution.

Duties and Responsibilities:

Client Consultation & Sales:

• Advise clients on travel options, including flights, accommodation, tours, visas, and insurance.
• Tailor travel packages to meet individual or corporate client needs.
• Handle bookings for complex itineraries, group travel, and VIP clients.

Bookings & Administration:

• Make reservations using GDS (e.g., Amadeus, Galileo, Sabre).
• Issue and reissue airline tickets, handle changes and cancellations.
• Manage travel documentation and ensure all bookings comply with regulations.

Supplier & Partner Coordination:

• Liaise with airlines, hotels, car rental agencies, and tour operators.
• Negotiate rates and secure competitive pricing for clients.

Customer Service:

• Offer after-sales support and handle complaints or travel disruptions.
• Build and maintain long-term client relationships.

Team Leadership & Mentoring:

• Support junior consultants with training and daily queries.
• Share product knowledge and sales strategies with the team.

Reporting & Targets:

• Meet or exceed sales targets and KPIs.
• Prepare sales reports and contribute to budgeting and forecasting.

Requirements:

• Minimum 5 years of experience in travel consulting
• Proficiency in Travelport / Galileo and GDS Certificate
• Proven track record of handling high-value clients or complex bookings
• Group and Africa corporate travel experience imperative
• Extensive expertise in the travel industry and emerging trends and market developments
• Fully bilingual
• Own reliable vehicle
• Reside within 15km of Pretoria East