Senior ServiceNow Developer

Optimal Growth Technologies; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology company in Johannesburg is seeking a Senior ServiceNow Developer with over 7 years of experience to configure and develop solutions on the ServiceNow platform. The role involves Agile participation, configuring integrations, and supporting the implementation in a FedRAMP Cloud environment. Strong knowledge of ServiceNow Best Practices and the ability to work autonomously are essential. This opportunity promises a challenging and rewarding work environment.

Qualifications

• 7+ years of hands-on experience developing and maintaining ServiceNow instances.
• Experience in a Managed Services environment is preferred.
• Familiarity with ITIL and configuration management.

Responsibilities

• Configure and develop on the ServiceNow instance based on customer guidance.
• Participate in Agile and SAFe® ceremonies.
• Evaluate and define the ServiceNow roadmap phases.

Skills

ServiceNow Best Practices

Test script development

Agile teamwork

LDAP/Active Directory knowledge

Collaboration with engineers

Education

Bachelor's degree in a Technical or Business field

Tools

ServiceNow

LAN rev or comparable platform

Job description

About the job Senior ServiceNow Developer

Responsibilities:

• Provides tool or process solutioning recommendations to customer, as needed;
• Performs operational administrative tasks, as needed;
• Configures and develops on the VAs instance of ServiceNow including routine changes or configuration adjustments as directed by the customer;
• Participates in Continual Service Improvement activities, as required by customer demands;
• Participates in the configuration of new applications or suites during planning, development, and rollout phases;
• Collaborates with other teammates in support of platform consistency and upgradability;
• Plans and manages meetings to solicit feedback from stakeholders, as needed;
• Participates in Agile and SAFe® ceremonies and produces deliverables associated with the goals to deliver value;
• Assists with report configuration and maintenance, as needed;
• Directly support the implementation of ServiceNow in the FedRAMP Cloud environment;
• Partner with leadership to maintain and drive towards an aggressive and sustainable ServiceNow implementation;
• Evaluate and work with the customer to define next phases of the ServiceNow roadmap;
• Prepare and execute ServiceNow Automated Test Framework (ATF) test cases and test scripts;
• Configure and maintain data integrations between ServiceNow and other systems;
• Perform system and integration testing with sample and live data, monitor health, usage and overall compliance of the application.

Requirements:

• Experience developing test scripts and plans;
• Candidate must be able to handle a fast paced environment and multitask;
• Experience working on an agile team;
• LDAP/Active Directory knowledge;
• Minimum of 7 years hands-on experience developing, maintaining, and administering one or more ServiceNow instances is required;
• Familiarity with LAN rev or a comparable lifecycle management platform is a plus;
• Bachelor s degree in a Technical or Business field;
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features;
• Experience in a Managed Services environment;
• Working knowledge of configuration management and ITIL;
• Experience designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation;
• Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow;
• Demonstrated experience assisting with ServiceNow configuration and deployment;
• Effectively collaborate with other engineers remotely;
• Self-motivated and able to work autonomously.