Senior ServiceNow BA - ITSM/ITOM Expert (Remote)

Optimal Growth Technologies; Remote; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology firm is seeking an experienced ServiceNow Business Analyst to join their fully remote team. The ideal candidate will have over 10 years of experience in business analysis, specifically focused on IT infrastructure and ServiceNow. This role requires strong skills in requirements gathering, solution design, and stakeholder management, offering the chance to work on innovative projects in a fast-paced environment, ensuring effective service delivery.

Qualifications

• Over 10 years of experience in business analysis focused on IT infrastructure and ServiceNow.

Responsibilities

• Work on innovative projects ensuring ServiceNow solutions align with best practices.
• Enhance service delivery through effective solution design.

Skills

Requirements gathering

Solution design

Stakeholder management

Job description

A leading technology firm is seeking an experienced ServiceNow Business Analyst to join their fully remote team. The ideal candidate will have over 10 years of experience in business analysis, specifically focused on IT infrastructure and ServiceNow. This role requires strong skills in requirements gathering, solution design, and stakeholder management, offering the chance to work on innovative projects in a fast-paced environment, ensuring effective service delivery.