Senior Service Operations Leader - Southern Africa

GE HealthCare; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare technology company is seeking a Service Business Operations Leader in Johannesburg, South Africa. This role includes overseeing customer contract management, ensuring accurate billing for services, and managing data quality in Service ERPs. Candidates must hold a Bachelor's degree in Business and possess strong analytical and communication skills. Driving process improvements and P&L productivity initiatives will be key responsibilities. The company offers a full-time position with a focus on integrity and collaboration.

Qualifications

• Experience in a business environment.
• Ability to challenge the status quo and drive process improvement.
• Proficiency in financial results link to operational performance.

Responsibilities

• Oversee customer contract management in the Service ERP.
• Timely and accurate billing for contract and non-contract services.
• Manage data quality in various Service ERPs and Tools.
• Drive Service End of Life processes.
• Provide analytical and operational reporting to drive execution.

Skills

Analytical skills

Communication skills

Interpersonal skills

Process improvement

Education

Bachelor's degree in Business or related field

Job description

A leading healthcare technology company is seeking a Service Business Operations Leader in Johannesburg, South Africa. This role includes overseeing customer contract management, ensuring accurate billing for services, and managing data quality in Service ERPs. Candidates must hold a Bachelor's degree in Business and possess strong analytical and communication skills. Driving process improvements and P&L productivity initiatives will be key responsibilities. The company offers a full-time position with a focus on integrity and collaboration.