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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Old Mutual is looking for an experienced, results-driven Senior Product Owner who will be responsible for leading the strategy, development, and execution of partnerships within the Old Mutual GRiD ecosystem. This role focuses on expanding and optimizing the rewards partner network, driving customer engagement, and aligning partnership strategies with financial wellness goals. The Product Owner will ensure that the partnership propositions deliver tangible value to both customers and partners while driving overall program growth.
Key Responsibilities
Partnership Strategy & Development
- Define and execute the Old Mutual GRiD Partnerships strategy, ensuring alignment with financial wellness objectives.
- Identify, onboard, and manage strategic partners that enhance the value proposition of Old Mutual GRiD.
- Develop business cases for new partnerships, outlining potential benefits, risks, and expected outcomes.
- Negotiate commercial terms with partners to ensure mutually beneficial agreements.
Product Ownership & Execution
- Own the end-to-end partnerships product roadmap, ensuring seamless execution of initiatives.
- Collaborate with internal teams (technology, legal, finance, marketing) to integrate and operationalize new partnerships.
- Drive continuous innovation in partner offerings, leveraging data and insights to refine the customer rewards experience.
- Monitor and optimize partner performance based on key performance indicators (KPIs), ensuring strong ROI and customer engagement.
- Drive the integration with bank and Rewards partnerships
Customer & Business Impact
- Ensure partnerships enhance customer engagement, driving increased participation in the Old Mutual Rewards program.
- Work closely with analytics teams to measure the effectiveness of partner-driven rewards.
- Develop strategies to incentivize key financial behaviors through partnerships, supporting Old Mutual’s financial wellness agenda.
Stakeholder & Relationship Management
- Act as the primary liaison between Old Mutual Rewards and external partners, ensuring strong collaborative relationships.
- Work closely with internal teams to align partner initiatives with broader business objectives and marketing efforts.
- Engage with senior leadership and cross-functional teams to secure buy-in for new partnerships and initiatives.
Compliance & Risk Management
- Ensure all partnership agreements comply with regulatory and legal requirements.
- Implement risk mitigation strategies to safeguard customer interests and Old Mutual’s brand integrity.
Why Join Us?
- Opportunity to shape and grow a leading rewards ecosystem.
- Work at the intersection of financial wellness, digital innovation, and customer engagement.
- Collaborate with top-tier partners to drive real impact for customers.
- Be part of a high-performing team committed to delivering exceptional customer value
Minimum Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field.
- 5+ years of experience in product management, partnerships, or loyalty programs.
- Experience in financial services, fintech, or loyalty/rewards programs is advantageous.
- Proven track record of successfully managing partnerships and delivering business impact.
Skills
- Actuarial Science
- Adaptive Thinking
- Agile Project Management
- Change Management
- Digital Product Management
- Executing Plans
- Managing Stakeholder Expectations
- Policies & Procedures
- Policy Development
- Product Development Management
- Product Management
- Product Management Strategy
- Project Communications Management
- Project Life Cycle Management
- Project Performance Management (PM)
- Project Quality Assurance
- Project Scope Management
Competencies
- Action Oriented
- Balances Stakeholders
- Business Insight
- Cultivates Innovation
- Decision Quality
- Develops Talent
- Drives Engagement
- Drives Results
Education
Fellow Of Actuarial Society Of South Africa (FASSA) (Required), NQF Level 9 – Masters
Closing Date
19 December 2025 , 23:59
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!