Senior Product Analyst - Growth & Retention

M-Kopa; Gauteng; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading financial services company based in Johannesburg, Gauteng, is looking for a Senior Product Analyst to drive growth and retention. This role involves turning complex data into actionable insights that will enhance customer lifetime value and retention strategies. The candidate will play a key role in influencing company strategies aimed at financial inclusion. It's an exciting opportunity to be part of a mission-driven team impacting millions across the continent.

Qualifications

• Experience with analytics and data modeling.
• Ability to create impactful dashboards.
• Strong understanding of customer behavior and retention strategies.

Responsibilities

• Transform data into actionable business decisions.
• Influence strategies that enhance customer retention.
• Contribute to financial inclusion efforts.

Job description

Senior Product Analyst - Growth & Retention

M-KOPA Johannesburg, Gauteng, South Africa

We're actively recruiting a Senior Product Analyst as we continue to scale our growing Product - Growth team here at M-KOPA.

You’ll turn messy, multi-channel data into clear, trustworthy decisions that grow the business profitably.

The Impact

Your dashboards and models will directly unlock repeat purchase, upgrade conversion, retention and customer lifetime value.

We've already helped over 7 million customers access over $2 billion in credit.

It's your chance to be part of something that literally transforms lives across an entire continent.

The Opportunity

Mission-driven analytics: Your dashboards and models will directly influence strategies that bring digital and financial inclusion to Africa's Every Day Earners.

Global recognition: Join a company named by TIME as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years ).