Senior Pharma Customer Engagement Lead

Novartis; Midrand; On-site; ZAR 600 000 - 700 000; Full time

Job summary

A leading global pharmaceutical company is seeking a Customer Engagement Consultant in Gauteng, South Africa. The role focuses on driving sales performance by building and maintaining relationships with healthcare professionals, fostering customer insights, and delivering value to both customers and patients. Candidates must have at least 5 years of sales experience, preferably in innovative Pharma and Biotechnology. This position promotes equity and inclusivity in line with Novartis's commitment to diversity.

Benefits

Comprehensive benefits package

Inclusive work environment

Professional growth opportunities

Qualifications

• Minimum 5 years of sales experience preferred in innovative Pharma and Biotechnology.

Responsibilities

• Drive competitive sales growth and enhance customer engagement.
• Build deep relationships with healthcare professionals for better customer interactions.
• Collaborate with cross-functional teams to address customer needs.

Skills

Account Management

Commercial Excellence

Communication Skills

Compliance and Ethics as a mindset

Conflict Management

Cross-Functional Coordination

Customer Insights

Healthcare Sector

Influencing Skills

Negotiation Skills

Problem solving

Selling Skills

Technical Skills

Education

Bachelor’s Degree in Life Science or Commerce

Job description

A leading global pharmaceutical company is seeking a Customer Engagement Consultant in Gauteng, South Africa. The role focuses on driving sales performance by building and maintaining relationships with healthcare professionals, fostering customer insights, and delivering value to both customers and patients. Candidates must have at least 5 years of sales experience, preferably in innovative Pharma and Biotechnology. This position promotes equity and inclusivity in line with Novartis's commitment to diversity.