Senior Operations Manager Sandton

Square 1 Recruitment; Gauteng; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A dynamic logistics start-up in South Africa is seeking an Operations Manager to lead strategic initiatives and manage diverse operational functions. The ideal candidate will have over 5 years of experience in operational management, strong leadership skills, and a passion for growth and innovation. This role offers significant opportunities for impact and professional growth in a vibrant business environment.

Qualifications

• 5+ years of experience in operational management with leadership of teams.
• Strong business acumen and strategic thinking.
• Proficient in project management tools.

Responsibilities

• Craft and execute the company's strategic vision and long-term objectives.
• Supervise all operational functions including supply chain and logistics.
• Develop and implement risk management strategies.

Skills

Operational Management

Strategic Planning

Leadership

Project Management

Business Acumen

Communication Skills

Education

Bachelor's degree in business administration or related field

Tools

Project Management Software

Job description

Company Overview

Our Client operates in the last‑mile logistics space. They are an innovative company that has built a solid business over the last 5 years. During this time, they have established key contracts and relationships with well‑known, leading brands in the South African Market. They are a feel‑good‑do‑good type of company that values their people, clients and industry stakeholders. They don't only exist to make money, but do so in a way that benefits all they work with.

Job Summary

This role is perfect for someone that is qualified with experience and eager to lead the operations of a young, dynamic start‑up. This is an exciting role with lots of opportunities to make your mark while growing the business and ultimately becoming part of something great!

Responsibilities

• Craft and execute the company's strategic vision and long‑term objectives in alignment with the Directors' vision.
• Supervise and orchestrate all operational functions, encompassing supply chain management, inventory control, driver management, software, and logistics.
• Propel product and tech innovation by staying abreast of industry trends, market dynamics, and customer insights.
• Devising and implementing operational strategies, policies, and procedures to amplify efficiency, curb costs, and bolster productivity.
• Identify and integrate technology solutions and automation tools to streamline processes and fortify operational efficiency.
• Foster collaboration with cross‑functional teams, including software development, quality assurance, and driver support, to ensure seamless coordination.
• Work closely with marketing teams to conceive effective user (driver) acquisition and retention strategies, driving revenue growth.
• Strategize and oversee operational budgets, allocating resources judiciously and monitoring expenses to meet financial targets.
• Supervise inventory management, including software assets, and ensure accurate stock levels.
• Monitor and analyze key performance indicators (KPIs) to pinpoint areas for enhancement and execute corrective measures as necessary.
• Provide leadership and guidance to all departments and functional areas, nurturing a culture of innovation, collaboration, and excellence.
• Recruit, lead, and mentor a team of operations professionals, fostering high performance and professional growth.
• Cultivate and maintain relationships with suppliers, fleet owners, and third‑party providers to ensure reliable and cost‑effective services.
• Develop and implement risk management strategies to preempt potential disruptions.
• Continually evaluate and optimize operational processes, actively seeking avenues for innovation and improvement.

Requirements

• Bachelor's degree in business administration, management, or related field.
• 5+ years of demonstrated experience in operational management, including leadership of operational teams and expertise in principles, processes, and best practices across multiple functional areas.
• Strong business acumen and strategic thinking, with in-depth knowledge of business operations, finance, marketing, and sales.
• Excellent leadership and communication skills, adept at inspiring teams and fostering relationships with stakeholders.
• Proven track record of driving business growth and profitability through strategic planning, innovation, and execution.
• Proficient in project management tools and methodologies, with a history of implementing process improvements and change management initiatives.
• Experience in managing organizational change, overcoming challenges, and achieving successful outcomes in dynamic environments.
• Effective at managing multiple priorities and stakeholders, delivering results under pressure and within tight deadlines.
• Passionate about leadership, entrepreneurship, and making a positive impact through business.