Senior Cybercrime Investigator

Black Pen Recruitment; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A financial services provider in Cape Town is seeking a Law Enforcement Liaison Officer to act as a vital point of contact with South African law enforcement. This hybrid role requires a former SAPS officer experienced in financial and cybercrime investigations, and whose responsibilities include incident response, relationship management, and training internal teams. With a strong integrity and detail-oriented mindset, the ideal candidate will also help hone internal protocols for law enforcement engagement.

Qualifications

• Former SAPS officer with experience in financial and cybercrime investigations.
• Proven experience working with South African law enforcement.
• Strong knowledge of criminal procedure, digital evidence, and financial crime.

Responsibilities

• Act as the liaison between the client and law enforcement officers.
• Assist internal teams with responses to law enforcement enquiries.
• Build and maintain relationships with SAPS, Hawks, NPA.
• Educate teams on procedures for dealing with law enforcement.
• Report on relevant crime trends and fraud typologies.
• Refine internal protocols for law enforcement engagement.

Skills

Experience in financial and cybercrime investigations

Knowledge of South African legal frameworks

Strong attention to detail

Proactive and solution-focused

Integrity and professionalism

Job description

Our client is committed to building a financial system that works for all, this includes consumers, merchants, banks, regulators and law enforcement. Fraud and identity are unfortunately still significant challenges for everyone involved in payments and commerce. Our client is committed to combatting this and is building both tools and capabilities to improve its abilities in this space. The Law Enforcement Community (LEC) does a great deal to support the victims of crime and seek out the perpetrators, so our client is looking to build a strong connection with LEC.

Role overview

The Law Enforcement Liaison Officer serves as our client’s dedicated point of contact with South African law enforcement and prosecutorial authorities. The Law Enforcement Liaison Officer will ensure timely, lawful and secure cooperation in matters involving criminal investigations on a part-time basis. They will help safeguard our client’s staff, operations, customers, and reputation by mitigating risk and enabling constructive, coordinated engagement with law enforcement bodies, including the SAPS, Hawks and NPA.

Job Type: Full time/Permanent

Location: South Africa

Workplace: Hybrid

Requirements

• Former SAPS officer with experience in financial and cybercrime investigations.
• Proven experience working with or within South African law enforcement and intelligence bodies.
• Strong knowledge of South African legal frameworks around criminal procedure, digital evidence, data privacy, and financial crime.
• Strong attention to detail.
• Proactive and solution-focused.
• High integrity and professionalism.
• Willing to work under pressure in order to meet strict deadlines.

Responsibilities

• Law Enforcement Interface: Act as the liaison between our client and law enforcement officers in relation to enquiries, requests and investigations relating to our client’s services, systems, or users.
• Incident Response: Work with internal teams (e.g. Fraud and Legal) to assist with responses to enquiries from law enforcement officials.
• External Relationship Management: Build and maintain trusted working relationships with SAPS, Hawks, NPA, SAPS’ Computer Crime Unit, and any other relevant entities.
• Training and Awareness: Educate our client’s teams on procedures for dealing with law enforcement, thresholds for cooperation, and privacy/security implications.
• Threat Intelligence: Report intelligence on relevant crime trends, fraud typologies, and emerging threats to our client’s Fraud Team.
• Policy Development: Help refine internal protocols for handling external law enforcement engagement.

Investigator • Cape Town, Western Cape, South Africa