Senior Business Development Manager

Expedia Group; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global travel company in Johannesburg is seeking a professional to manage customer relationships and grow accounts through strategic planning. The ideal candidate will have over 5 years of experience with a Bachelor's or 3 years with a Master's degree. Responsibilities include acting as a trusted advisor, resolving customer issues, and leading contract negotiations. This role offers a full benefits package and a collaborative work environment.

Benefits

Exciting travel perks

Generous time-off

Parental leave

Career development resources

Qualifications

• 5+ years experience with a Bachelor's or 3+ years with a Master's.
• Proficient in English and local market languages.

Responsibilities

• Manage a segment of the portfolio to deepen customer relationships.
• Act as a trusted advisor and resolve customer problems.
• Lead contract negotiations for smaller accounts.

Skills

Proficiency in English

Impactful communicator

Sales techniques

Portfolio management

Negotiation

Cross-selling

Education

Bachelor's degree or Master's degree

Job description

Expedia Group brands power global travel for everyone, everywhere.

We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners.

Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first.

Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.

We're building a more open world.

Join us.

Role Summary

Manages and develops a segment of the portfolio to deepen customer* relationships and grow accounts through strategic planning.

Acts as trusted advisor to accounts in portfolio.

Takes ownership of customer* problems, including leading and driving internal and external solutions.

May lead contract negotiations for smaller accounts.

Shares best practices across teams and regions.

Experience

5+ years for Bachelor's, 3+ years for Master's.

Education Functional / Technical Skills Bachelor's or Master's or equivalent experience Proficiency in English + local language of the market(s) where applicable Impactful communicator Impactful in sales techniques Portfolio management, negotiation with Director and C-suite levels, cross-selling, and managing operational complexity.

Role Expectations

Establishes new and fosters existing trusted relationships with key decision makers / influencers on customer* accounts.

Contributes ideas regarding how to create business opportunities (e.g., progress meetings, fact-finding / exploratory meetings) to strengthen and grow customer*