Senior Account Executive

Circana Careers; Johannesburg; On-site; ZAR 500,000 - 750,000; Full time

Job summary

A leading technology consultancy in Johannesburg is looking for a Senior Account Executive to manage client relationships and drive value through data solutions. The ideal candidate will have 4-6 years of experience, a strong focus on client satisfaction, and a passion for data-driven decision-making. Join this dynamic team committed to diversity and innovation.

Qualifications

• 4-6 years of experience in account management or similar role.
• Interest in market research and data-driven decision-making.
• High attention to detail and technology proficiency.

Responsibilities

• Manage and strengthen client relationships.
• Identify opportunities to add value using Circana solutions.
• Lead presentation development and mentoring for junior staff.

Skills

Sales

B2B

Public Relations

SaaS

Account Management

Product Demos

Salesforce

CRM

Negotiation

Enterprise Sales

Education

Tertiary education

Job description

Let's be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet, so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth. We seek and share feedback freely, celebrate victories both big and small, and foster an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion, believing in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at [website].

What will you be doing

The Senior Account Executive (SAE) works closely with the Account Manager to manage overall client relationships and the day-to-day running of accounts. The SAE continually looks for opportunities to add value to the client's business through our data and is seen as a trusted advisor. Internally, the SAE builds strong relationships within the organization, is highly agile, able to juggle multiple work streams, and supports junior team members.

Job Responsibilities

• Manage client relationships by maintaining professional interactions with key contacts and representing the Circana brand.
• Proficient in all Circana solutions, identifying opportunities to add value.
• Increase awareness of relevant solutions within the client organization.
• Manage presentation briefing processes, extracting briefs from clients at various levels of seniority, and managing expectations regarding deadlines and scope.
• Lead and participate in storyboarding sessions internally.
• Guide presentation development by scheduling regular check-ins with team members to ensure quality and adherence to brief.
• Mentor and develop the analytics skills of junior team members.
• Provide external insights to broaden team knowledge and enhance presentations.
• Manage presentation delivery, including final checks, scheduling, and logistics.
• Confidently present and engage clients at various seniority levels, handling strategic and tactical discussions.
• Follow up on past presentation requests, ensuring timely delivery.
• Oversee monthly/quarterly data delivery processes, ensuring accuracy and timeliness, coordinating with internal stakeholders.
• Build strong relationships with internal teams.

Measures of Success

• Revenue retention
• Client satisfaction (CSAT)
• Contract expansion and additional revenue
• Timely and accurate deliverables
• Thought leadership contributions
• Technology adoption within client portfolio
• Achievement of balanced scorecard objectives
• Completion of training programs within first 4 months (if applicable)

Requirements

• Tertiary education with 4-6 years of experience
• Interest in market research and data-driven decision-making
• Enjoys analysis and delivering client presentations
• High attention to detail
• High technology proficiency

Circana Behaviors

We value behaviors that foster our culture, including:

• Stay Curious
• Seek Clarity
• Own the Outcome
• Center on the Client
• Be a Challenger
• Champion Inclusivity
• Commit to each other

Location

This position can be located in Johannesburg, South Africa.

LI-AM19

Required Experience: Senior IC

Key Skills

Sales, B2B, Public Relations, SaaS, Account Management, Product Demos, Salesforce, CRM, Negotiation, Enterprise Sales

Employment Type: Full-Time

Experience: 4-6 years

Vacancy: 1