Senior 3Rd Line Msp Engineer — Remote & Security

Uptime Solutions Ltd; Remote; ZAR 400 000 - 500 000; Full time

Job summary

A leading IT services company is seeking an experienced Level 3 Technician to support US clients remotely. The ideal candidate will be responsible for maintaining IT systems, executing projects, and providing helpdesk support. Strong skills in the Kaseya ecosystem and troubleshooting are essential. The company promotes excellence in service and offers opportunities for ongoing training and professional development.

Benefits

Opportunities for training

Professional development

Qualifications

• Experience in IT support, focusing on Level 3 technician duties.
• Ability to maintain IT systems effectively and support clients remotely.
• Commitment to providing high-quality service.

Responsibilities

• Support US clients by maintaining operational IT systems.
• Execute various IT projects as required.
• Provide helpdesk support to ensure service continuity.

Skills

Proficiency in Kaseya ecosystem

Strong troubleshooting skills

Excellent communication

Job description

A leading IT services company is seeking an experienced Level 3 Technician to support US clients remotely.

The role involves maintenance tasks, project execution, and helpdesk support, requiring proficiency in the Kaseya ecosystem and strong troubleshooting skills.

Excellent communication is essential, along with a commitment to quality service.

Opportunities for training and professional development are offered.