Sector Lead & Processed Food Pharmaceutical

Diversey; Brakpan; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading company in processed food and pharmaceutical sectors is seeking an experienced individual to drive and deliver profitable revenue growth in Southern Africa. The role involves managing a team, ensuring customer satisfaction, and achieving revenue targets. Candidates should have 3-5 years of account management experience and a relevant degree. This position offers the opportunity to influence corporate accounts and contribute to strategy in a dynamic environment.

Qualifications

• Minimum 3-5 years of account management experience.
• Preferably holds additional sales qualifications.
• Strong understanding of customer SLAs and relationship management.

Responsibilities

• Drive and deliver profitable revenue growth in southern Africa.
• Manage a team to support customers and identify new opportunities.
• Achieve assigned revenue growth and GP targets.

Skills

Account management

Customer retention

Sales planning

Team management

SLA adherence

Relationship building

Education

Bachelor’s degree in Chemical Engineering, Microbiology or Chemistry

Job description

Exempt, Grade 16

Sales Incentive Program (SIP) eligible

Primary Role

• To drive and deliver profitable revenue growth in the Processed Foods and Pharmaceutical Sector for Southern Africa (With specific focus on corporate accounts, local and regional strategic accounts)
• Customer retention - Driving SLA adherence and support for the current customer base whereby demonstrating Diversey's value and partnership is essential
• Managing a team to ensure all customer are supported, new opportunities are identified and driven with a short sales cycle.

Key Accountabilities

• Achievement of the assigned revenue growth and GP targets (AOP)
• Understanding buying patterns and probabilities on new opportunities to compile accurate weekly and monthly revenue forecasts
• Detailed understanding and support of customer SLAs - Driving support and adherence (Building relationships with key stakeholders is crucial)
• Achieve customer satisfaction resulting in optimal retention of existing business and growth of new business
• Works closely with extended commercial team (i.e. Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs.
• Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI and value delivery.
• Establish, maintain and prioritize an accurate and current sales funnel in SFDC. -Manage profitability of the account
• Review territory applications and processes/procedures for safety improvements
• Managing a team to ensure all customer are supported, new opportunities are identified and driven with a short sales cycle.

Education & Experience

Typically requires a minimum of 3-5 years of related account management experience with a Bachelor’s degree in Chemical Engineering, Microbiology or Chemistry. Additional courses/qualifications in sales would be advantageous.

• Deliver on growth by expanding the Diversey|Solenis business
• Protect and improve margin, Commercial DOP
• Ensure that there is good cash flow
• Customer Experience and Retention (SLA Governance and Implementation)
• Proactively create a culture of inclusion, learning and engagement
• Safety: Commit to Excellence in safety standards
• Ethics and Compliance
• Escalation and Support