Sales Operations Lead

Smollan; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading operations company in Johannesburg is seeking an experienced Operations Lead to manage the National Operations team. This role involves supporting the Consumer Electronics sales team and forging strong relationships with retail partners. The ideal candidate has 8-10 years of experience in telecom retail operations and excels in a fast-paced environment with strong problem-solving and analytical skills. Join us to contribute to a high-impact role with growth opportunities.

Benefits

Fast-paced, high-impact role

Opportunities for growth

Qualifications

• 8-10 years' experience in Telecoms Retail and Operations.
• Preference for OEM or relevant telecom agency background.
• Experience with major retailers in CE or FMCG.

Responsibilities

• Support the CE sales team with operation tasks.
• Implement strategy and business processes.
• Manage pricing updates and approvals.

Skills

Telecoms retail execution

Analytical skills

Excel capability

Strong communication skills

Problem-solving

Job description

Overview

Our client is looking for a highly organized and detail-driven Operations Lead to lead and manage the National Operations team, ensuring stakeholder satisfaction and retention.

Further, to build, expand and leverage key relationships with retail / wholesale customers in the area of responsibility.

The Operations Lead is going to specifically support the Consumer Electronics sales team.

This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and has strong experience in sales operations or channel support.

What You'll Do

• Support the CE sales team with all day-to-day operational tasks.
• Responsible for the implementation of strategy, structure and business processes under management.
• Manage pricing updates, product set-ups, and sales-related approvals.
• Coordinate with major retail partners to ensure accurate listings, promotions, and product information.
• Prepare weekly / monthly sales reports, tracking sell-in, sell-out, and channel performance.
• Oversee CRM and sales systems, ensuring data accuracy and process compliance.
• Support the execution of product launches and promotional campaigns.
• Ensure Sales Team Adheres to Parameters.
• Identify opportunities to improve sales processes and reporting.
• Monitor call cycle activities and revise call cycles if required.

What We're Looking For

• 8-10 years' experience in the Telecoms Retail and Operations environment, with a strong understanding of telecoms retail execution.
• Preference to someone from an OEM or relevant telecom agency background.
• Strong analytical skills and excellent Excel capability.
• Experience working with major retailers (CE, FMCG, electronics, or similar).
• High attention to detail, accuracy, and organization.
• Strong communication skills and ability to work cross-functionally.
• A proactive, solutions-driven mindset.

Why Join?

• Work with one of the world's leading consumer electronics brands.
• Fast-paced, high-impact role with room to grow.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Retail #J Ljbffr