Sales Development Representative

Jem; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic HR technology startup is looking for a Sales Development Representative to engage potential customers and drive growth. The ideal candidate will have experience in SaaS, Tech, or B2B sales, with a strong ability to generate leads. This role offers competitive compensation, a flexible work culture, and a hybrid model where employees work three days per week in the office in Johannesburg or Cape Town.

Benefits

Competitive salary

Benefits package

Annual leave of 22 days

Flexible work culture

Qualifications

• At least 1 year experience in SaaS, Tech or B2B sales.
• Strong track record of finding and generating new leads.
• Experience selling in a startup environment preferable.

Responsibilities

• Identify and engage potential customers.
• Generate new business opportunities through various outreach methods.
• Build trusting relationships with key stakeholders.
• Manage sales pipeline and provide regular activity reports.

Skills

Lead generation

Customer engagement

Effective communication

CRM experience

Networking

Tools

Hubspot

Job description

Overview

Join Jem as a Sales Development Representative! We're on a mission to build the best HR system for deskless workforces and we’re looking for a driven SDR to help us grow.

Responsibilities

• Your core mission is to identify and engage potential customers, generate new business opportunities and book outbound meetings through cold calls, emails, social outreach, networking and independent research.
• Contact and qualify potential customers.
• Book outbound meetings through cold calls, emails, social outreach, networking and independent research.
• Set appointments and follow up on leads.
• Take a conscientious approach to sales, optimising your own leads and process to become highly effective at qualifying different kinds of leads.
• Conduct sales discovery with prospects to find out their pain points.
• Build trusting relationships with key stakeholders.
• Follow up on existing customers to identify new potential needs.
• Attend networking events and trade shows to build relationships and generate leads.
• Highly effective listener and able to pivot deftly to position the range of Jem products to different personas and client types.
• Deliver relevant marketing content to prospects.
• Generate and manage sales pipeline by updating all activity in CRM.
• Provide regular reports on sales activities and results to management.
<>Effectively manage customer feedback and communicate to relevant internal parties to contribute further towards continued growth.

Qualifications

• At least 1 year experience in SaaS, Tech or B2B sales.
• Ideally in HR, with our ICP.
• Strong track‑record of being able to find and generate new leads.
• Ideally has worked in a start‑up before and have at least some experience selling in a startup environment.
• Hungry for business.
• Commission driven.
• Used CRMs before, ideally Hubspot.
• Nice to have: Demonstrated ability to work in a team environment, with exceptional time management.
• Nice to have: The drive to take initiative, work independently and be accountable while also working as a team player who is collaborative, positive and flexible.
• Nice to have: History of ability to develop authentic and long‑lasting executive relationships.
• Nice to have: Drive and determination with the ability to think clearly in a fast paced, startup environment.
• Nice to have: The ability to build an impressive network in their field.
• Nice to have: An energetic attitude with a 'can‑do' approach.
• Nice to have: Confident presentation skills, in person and remotely with the ability to confidently articulate credible messages to a very senior audience.

Process

1. CV Application & Video: Submit your CV, answer some questions and record a short video answering a specific question so we can get to know you beyond your CV.
2. Meet & Greet with Dani (People Lead): A 15‑minute meeting with Dani to ask you a few initial questions.
3. Technical Assessment (Take‑Home): A short 48‑hour take‑home task designed to showcase your sales thinking and approach.
4. Technical Interview: A 30‑minute conversation with Chris Hellmann, your potential manager.
5. In‑Person Workshop: A collaborative session in our office (Cape Town or Johannesburg) with members of our team.
6. Founder Interview: A 45‑minute session with Caroline van der Merwe, our co‑founder and COO, to explore team fit and culture alignment.

Benefits

Competitive Compensation: We offer a competitive salary, benefits package and annual leave of 22 days. Flexible Work Culture: We support flexibility to ensure that our people work where they are most productive. For both these reasons, we operate a hybrid model and we mandate a minimum of three days per week in office in our Joburg or Cape Town office.

Culture

We believe in recognising and rewarding talent by quickly adding responsibilities as individuals develop in their roles. As our team expands, so does the potential for advancement. We’re a dynamic, fast‑paced, start‑up environment where your voice matters and you’ll have unprecedented learning opportunities.