Sales Consultant (Waterfall)

AtripleA Recruitment & Temps; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment agency seeks a Sales Consultant in Pretoria to deliver exceptional customer experiences at a cellular kiosk. This role requires strong communication skills and the ability to meet sales targets for Vodacom products. The ideal candidate will assist customers with the purchasing process and after-sales support, ensuring accuracy in transactions and maintaining a clean kiosk environment. Experience in retail or cellular sales is an advantage. Join our dynamic team dedicated to providing top-notch service.

Qualifications

• Previous retail or cellular sales experience is an advantage.
• Ability to work in a fast-paced environment and handle multiple customers efficiently.
• Attention to detail and strong organizational skills.

Responsibilities

• Deliver exceptional customer experience at the cellular kiosk.
• Assist customers with the RICA process and provide after-sales support.
• Meet and exceed individual sales targets for SIM cards and devices.

Skills

Strong communication skills

Interpersonal skills

Cash-handling skills

Organizational skills

Tech-savvy

Job description

Overview

The Sales Consultant is responsible for delivering exceptional customer experience at the cellular kiosk, driving sales of Vodacom products, Easy2Own devices, and SIM cards, and ensuring accurate daily, weekly, and monthly sales reporting to company.

Responsibilities

• Greeting all customers to enter the kiosk and provide friendly, professional assistance.
• Deliver excellent customer service, understanding and addressing customer needs.
• Demonstrate comprehensive knowledge of Vodacom prepaid deals, promotions, and the Easy2Own platform.
• Assist customers with the RICA process, ensuring all legal requirements are completed accurately.
• Guide customers through the Easy2Own device purchasing process, including setup and activation.
• Provide after-sales support, addressing customer queries and resolving issues efficiently.
• Maintain organized repair logs, communicate with customers about repair progress, and follow up as required.
• Process transactions accurately using cash, credit/debit cards, and other payment methods.
• Meet and exceed individual sales targets for SIM cards, devices, and accessory sales.
• Submit accurate daily, weekly, and monthly sales reports to company, including details of all transactions, activations, and customer interactions.
• Ensure the kiosk is clean, organized, and fully stocked at all times.
• Stay updated on new products, promotions, and company policies to provide accurate information to customers.

Qualifications

• Previous retail or cellular sales experience is an advantage.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple customers efficiently.
• Basic numeracy and cash-handling skills.
• Attention to detail and strong organizational skills.
• Tech-savvy, with the ability to navigate sales platforms and POS systems.
• Ability to work independently and as part of a team.