Sales Consultant - Vaps Lifestyle Team (Durban)

Telesure Investment Holdings; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services provider is seeking a Sales Consultant for the VAPS Lifestyle Team in Durban. The successful candidate will engage in inbound and outbound policy sales based on leads, develop customer relationships, and manage customer needs. Key qualifications include a Matric qualification and 2-3 years of telephonic sales experience. If you have the drive to contribute to a dynamic team, apply now.

Qualifications

• Matric qualification is essential.
• 2-3 years of telephonic sales experience required.
• Experience in the Financial Services Industry is advantageous.

Responsibilities

• Initiate customer relationships and meet KPIs.
• Conduct needs analysis and propose solutions to customers.
• Make calls to develop new relationships with allocated customers.
• Clarify customer requirements using a sales script.
• Present products or services and invite purchases.
• Adhere to company policies and regulatory codes.
• Enter contact information into CRM after each interaction.
• Prioritize workflow to maintain productivity and quality.
• Stay updated on policies through training.
• Identify potential customers for referrals and recommendations.

Skills

Telephonic sales experience

Customer relationship management

Needs analysis

Education

Matric qualification

Job description

Sales Consultant - VAPS Lifestyle Team (Durban)

Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

Inbound or outbound policy sales, based on leads and campaigns.

Key Responsibilities

• Initiate the customer relationship and meet various KPIs.
• Connect with the customer, conduct needs analysis and propose customer solutions.
• Customer Relationships Development – Make calls to allocated customers to develop new relationships or as a first point of contact.
• Customer Needs Clarification – Interview customers to clarify requirements, following a sales script, and collect detailed notes.
• Set clear objectives for each call; present standard materials; ask relevant questions to evaluate interest and identify further needs.
• Sell Customer Propositions – Identify suitable products or services, explain benefits, and invite purchase within company policies.
• Operational Compliance – Adhere to organisational policies, procedures, and regulatory codes.
• Customer Relationship Management (CRM) Data – Enter contact information into CRM after each interaction to support retention and business development.
• Performance Management – Prioritise workflow to meet productivity and quality standards; use performance systems for improvement.
• Personal Capability Building – Stay updated on policies and regulations through online training and assessments.
• Sales Opportunities Creation – Identify potential customers through referrals and recommendations.

Qualifications

• Matric qualification.
• 2–3 years of telephonic sales experience (Essential).
• Experience in the Financial Services Industry (Advantageous).

Think you have what it takes to be part of an unstoppable team?

Don't wait, apply now.