Sales Associate (40hr) -Fabiani - Somerset Mall (Maternity Cover)

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail group in South Africa seeks a passionate retail sales ambassador to join their team. The ideal candidate will excel in providing exceptional customer experience, exceed sales targets, and adapt to a dynamic work environment. You will contribute to a diverse product range while developing strong customer relationships. A Grade 12 qualification and at least 1 year of retail sales experience are essential. Join us for a chance to grow in an exciting retail landscape.

Qualifications

• Minimum of 1 year of retail sales experience.
• Experience in the Hospitality Industry is an advantage.

Responsibilities

• Being an ambassador for the brand and offering amazing customer experience.
• Exceed customer expectations by providing the best possible solutions.
• Selling a diverse product range and keeping up with fashion trends.
• Tracking sales performance against targets.
• Searching for new sales opportunities.
• Assisting with stock replenishment.
• Building relationship networks inside and outside the organization.
• Available to work a flexible schedule.

Skills

Good verbal/written communication skills

Ability to work independently

Attention to detail

Exceptional customer service skills

Proven track record of meeting sales targets

Flexibility to adapt

Education

Grade 12 qualification

Job description

About TFG

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Brand/Division

Our Vision is to provide exclusive premium apparel that is unmistakably Fabiani which elevates our customers’ style and confidence.

Our Characteristics

WE ARE BOLD. We live boldly, with the confidence to take risks.

WE ARE REFINED. We have discerning, refined taste that keeps our offering elegant and mindfully curated.

WE ARE SHARP. Everything we do is a cut above the rest, maintaining a sharp, distinct aesthetic.

Key Responsibilities

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Selling a diverse product range and keeping up to date with the latest fashion trends.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is always ready for our customers.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Available to work a flexible schedule to meet the business needs.

Qualifications And Experience

• A Grade 12 qualification
• A minimum of 1 year of retail sales experience
• Experience in the Hospitality Industry is an advantage

Skills

• Good verbal/ written communication skills
• The ability to work independently
• The ability to take initiative
• Attention to detail
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Persevering
• Leading Others - Inspires and guides others to achieve collective goals
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.