Sales and Technical Manager

Boardroom Appointments; Pinetown; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading recruitment firm is seeking a Sales and Technical Manager in Pinetown, KwaZulu-Natal. The role involves building strong customer relationships, managing sales budgets, and addressing technical service requests. Ideal candidates hold an engineering degree (B-Tech or BSc) and have prior experience in technical sales. This position requires excellent organizational skills and self-motivation, with effective communication in English being critical.

Qualifications

• Proficient in English, able to read, write, and communicate professionally.
• Previous experience in a technical sales role.
• Organised, with the ability to build relationships at all management levels.

Responsibilities

• Build strong relationships with customers.
• Manage sales budget and gross margin.
• Respond to customer complaints effectively.

Skills

Building relationships

Technical troubleshooting

Report generation in Excel

Customer service

Self-motivation

Education

Engineering Degree (B-Tech or BSc Mechanical, Electrical, or Mechatronics)

Job description

About the job Sales and Technical Manager

Sales and Technical Manager

Key Performance Areas

• Build strong relationships with customers personally and professionally
• Manage sales budget and gross margin
• Attend to customer complaints effectively and respond within 24 hours
• Respond to customers technical service requests, troubleshoot technical issues, identify the fault, and ensure root cause is fixed
• Implement preventative maintenance programmes and visit customers to conduct equipment audits
• Identify and achieve measurable technical and process developments and improvements, innovative for corrective measures.
• Liaise between customer, planning, and internal sales to ensure accurate forecasting
• Understand the customers business deeply and provide packaging solutions
• Engineering Degree (B-Tech or BSc Mechanical, Electrical, or Mechatronics only)
• Previous experience in a technical sales role
• Organised, with the ability to build relationships at all management levels within customer organisations
• Proficient in Excel, able to generate reports and work with numerical data
• Highly self-motivated, energetic, and capable of motivating others
• Proficient in English able to read, write, and communicate professionally
• Own transport
• Should youreside in or around the Howick / Pietermaritzburg area is an advantage