Sales And Operations Leader

Bebeeassistant; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A retail company in South Africa seeks an Assistant Store Manager to drive sales and enhance customer loyalty. Responsibilities include executing promotional activities, managing staff operations, and maintaining store presentation. The ideal candidate should possess leadership skills, a strong work ethic, and a passion for delivering exceptional customer experiences. Strong sales focus and operational management experience are essential for this role.

Qualifications

• Excellent leadership skills required.
• Strong work ethic and commitment to customer satisfaction.
• Ability to drive sales and manage operations.

Responsibilities

• Drive sales through promotional activities and exceptional customer service.
• Execute operational tasks including stock control and expense management.
• Maintain store presentation and ensure a motivating environment for staff.

Skills

Leadership

Customer service

Sales promotion

Operational management

Job description

Job Opportunity

The Assistant Store Manager plays a pivotal role in driving sales and fostering customer loyalty.

Responsibilities

• Sales Promotion: Drive sales through promotional activities, cross-selling, up-selling initiatives, and exceptional customer service.
• Operational Management: Execute operational tasks, including expense management, stock control, shrinkage reduction, general housekeeping, and administrative duties.
• Visual Merchandising: Maintain store presentation and promotional standards aligned with the brand image.
• Staff Motivation: Direct staff to achieve targets and performance goals, ensuring smooth operations in the Store Manager's absence.
• Workforce Planning: Schedule staff according to labour policy and relevant labour models, ensuring adequate departmental coverage.
• Customer Service: Implement customer‑centric initiatives, enhancing experiences, increasing loyalty, and achieving club card participation targets.
• Administrative Tasks: Complete administrative responsibilities efficiently, submitting timely reports to HR.

As an Assistant Store Manager, you will be responsible for maintaining the highest standards of sales promotion, operational management, visual merchandising, staff motivation, workforce planning, customer service, and administrative tasks.

If you have excellent leadership skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.