Sales Advisor - Clicks Greenstone

Clicks Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A retail company in Johannesburg is seeking Sales Advisors to excel in customer service and promote beauty products at The Body Shop Illanga Mall. The ideal candidates will have a Matric certification and experience in a customer service environment, helping to drive sales and customer loyalty. Responsibilities include engaging customers, maintaining store standards, and managing stock levels. Strong interpersonal and selling skills are essential. Join a vibrant team committed to excellence.

Qualifications

• Matric/Grade 12 is essential.
• Diploma in Make-up and/or Skincare is desirable.
• Experience in a customer service environment with sales and service targets is essential.
• Related work experience in make-up and skincare is desirable.

Responsibilities

• Achieve high levels of customer satisfaction through visibility and knowledge.
• Promote Makeovers and skin consultations to increase customer loyalty.
• Achieve sales goals by engaging customers with personalized service.
• Monitor stock availability by following management processes.
• Maintain high store standards with daily housekeeping.
• Prevent shrinkage by being accurate and vigilant.
• Assist with in-store training and coaching regarding products.

Skills

Selling skills

Selling skills

Interacting with customers

Communication skills

Accuracy

Basic Computer Literacy

Stock Management principles

Basic retail industry principles

Good literacy and numeracy

Ability to speak English and preferably one other official language

Education

Matric/Grade 12

Diploma in Make-up and/or Skincare

Job description

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Johannesburg

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our The Body Shop products with our customers? We have an exciting opportunity for two Sales Advisors at The Body Shop Illanga Mall.

Job Description

To deliver service excellence through the provision of professional and knowledgeable advice on beauty and skincare products, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximize sales.

Job Objectives

• To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
• To increase customer loyalty through promoting Make overs and skin consultations within store.
• To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
• To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
• To maintain high levels of store standards through daily housekeeping and merchandising principles.
• To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
• To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.

Qualifications and Experience

• Matric/Grade 12 (Essential)
• Diploma in Make-up and/or Skincare (Desirable)
• Experience working in a customer service environment with both sales and service target’s (Essential)
• Related work experience in make-up and skincare (Desirable)

Skills, Abilities And Job Related Knowledge

• Basic Computer Literacy
• Basic retail industry principles
• Selling skills
• Interacting with customers
• Stock Management principles
• Communication skills
• Accuracy
• Interpersonal skills
• Good literacy and numeracy
• Ability to speak English and preferably one other official language

Competencies

• Delivering Results and Meeting Customer Expectations
• Applying Expertise and Knowledge
• Relating and Networking
• Coping with Pressures and Setbacks
• Working with People
• Adhering to Principles and Values

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.