Safety Solutions Team Lead — Mining Tech & Support

Hexagon; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading mining technology firm in Johannesburg is seeking a highly skilled Services Team Lead I to lead support activities for mining safety solutions. This role requires at least 6 years of experience in the mining industry, strong leadership, and technical skills. The Services Team Lead will mentor engineers and manage deployments, ensuring compliance and high-quality service. Fluency in English is essential, with travel required. This position offers a dynamic work environment focused on continuous improvement and customer satisfaction.

Qualifications

• Fluency in English; French is a plus.
• Experience in Postgres, SQL Server, and LINUX.
• Previous experience working with remote teams is highly desirable.

Responsibilities

• Lead service and support activities for safety solutions.
• Mentor and train engineers and technicians.
• Resolve technical issues as escalation point.

Skills

Strong prioritizing and time management skills

Well-developed communication skills

Ability to form strong relationships with customers

Ability to resolve technical issues

Maintaining and supporting Linux/Unix environments

Setup and support of relational databases

Education

Bachelor’s degree in Engineering, Computer Science or related field

6 years experience in Mining Industry

Tools

Postgres

SQL Server

LINUX

Job description

A leading mining technology firm in Johannesburg is seeking a highly skilled Services Team Lead I to lead support activities for mining safety solutions. This role requires at least 6 years of experience in the mining industry, strong leadership, and technical skills. The Services Team Lead will mentor engineers and manage deployments, ensuring compliance and high-quality service. Fluency in English is essential, with travel required. This position offers a dynamic work environment focused on continuous improvement and customer satisfaction.