Room (Guest) Attendant

Qsd Training And Recruitment; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local recruitment firm in Pretoria is seeking a detail-oriented Room Attendant to maintain cleanliness and order in hotel rooms. Responsibilities include cleaning guest rooms and public areas, replenishing supplies, and providing exemplary customer service. The ideal candidate must be friendly, attentive, and able to anticipate guests' needs. Join a team dedicated to delivering exceptional experiences in the hospitality industry.

Qualifications

• Ability to work independently and as part of a team.
• Strong attention to detail in cleaning and organizing tasks.
• Capable of addressing guest requests in a timely manner.

Responsibilities

• Clean guest rooms and public areas.
• Replenish amenities and supplies in guest rooms.
• Follow all safety and sanitation policies.
• Report any maintenance issues.
• Provide excellent customer service.

Skills

Friendly and attentive service

Customer service skills

Sanitation knowledge

Job description

A Room Attendant is responsible for maintaining cleanliness and order in hotel rooms.

They clean and sanitize bathrooms, make beds, vacuum carpets, and change linens.

They also respond to guests' requests and report maintenance issues.

Room Attendants may also provide general information about the hotel, its services, and the surrounding area.

Room Attendant Duties

• Clean guest rooms and public areas
• Replenish amenities and supplies in guest rooms
• Follow all safety and sanitation policies
• Report any maintenance issues
• Provide excellent customer service

Room Attendant Requirements

• Provide friendly, attentive, and timely service to all guests
• Anticipate and address guests' service needs
• Maintain cleanliness and condition of guest rooms and public areas
• Organize and restock cart at the end of the shift