Retail Team Lead: Store Operations & Customer Care

Adidas; Durban; On-site; ZAR 100 000 - 150 000; Full time

Job summary

A global sportswear company in Durban is seeking a Store Associate to support sales and profitability goals. The role involves training staff, overseeing daily operations, ensuring compliance with company policies, and resolving customer complaints. Candidates should have a high school diploma and at least two years of retail experience, along with strong communication skills and the ability to lead a team. This is a full-time position.

Qualifications

• At least two years of retail experience.
• Ability to train staff and oversee daily operations.
• Capability to resolve customer complaints.

Responsibilities

• Support sales and profitability goals.
• Ensure compliance with company policies.
• Train and manage team staff.

Skills

Strong communication skills

Team leadership

Education

High school diploma

Job description

A global sportswear company in Durban is seeking a Store Associate to support sales and profitability goals. The role involves training staff, overseeing daily operations, ensuring compliance with company policies, and resolving customer complaints. Candidates should have a high school diploma and at least two years of retail experience, along with strong communication skills and the ability to lead a team. This is a full-time position.