Retail Store Manager: Stock, People & Customer Excellence

People Dimension; Bela-Bela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail management company in Bela-Bela is seeking a Manager to oversee operations, including stock management, employee management, and customer service. The ideal candidate should have a minimum of 5 years experience in a retail setting, with strong skills in communication and inventory management. This full-time position requires proficiency in retail environments, particularly in FMCG. High standards of cleanliness and customer satisfaction are essential.

Benefits

Staff discount

Cell phone provided

Qualifications

• Minimum of 5 years’ experience in a retail environment.
• Prior knowledge in inventory management and profitability.
• FMCG knowledge and understanding of related legislation.

Responsibilities

• Manage stock ordering and inventory management.
• Ensure store cleanliness and compliance with safety standards.
• Recruit, onboard, and train employees.
• Coordinate product displays and promotions.
• Manage cash transactions and minimize losses.
• Deliver high levels of customer service.
• Administer staffing systems and security protocols.

Skills

English Proficiency (read, write, and speak)

Excellent verbal and written communication skills

Proficient in MS Office Suite

Demonstratable analytical skills

Understanding of income statements and cash flows

Excellent interpersonal skills

Exceptional customer service skills

Ability to understand retail consumer behavior

Education

Grade 12

Diploma / Degree in Retail or Business

Tools

Meat Matrix

Stock Management Systems

Job description

A retail management company in Bela-Bela is seeking a Manager to oversee operations, including stock management, employee management, and customer service. The ideal candidate should have a minimum of 5 years experience in a retail setting, with strong skills in communication and inventory management. This full-time position requires proficiency in retail environments, particularly in FMCG. High standards of cleanliness and customer satisfaction are essential.