Retail Store Manager: Drive Sales & Store Ops

Clicks Group; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa is seeking a Store Manager to ensure efficient store operations and service excellence. The role requires driving sales, managing staff, and maintaining superior customer experiences. Ideal candidates will have over 5 years in retail store management, strong financial acumen, and a significant track record in leading diverse teams. This permanent position offers market-related compensation and the opportunity to thrive in a vibrant operational environment.

Qualifications

• 5+ years of experience in store management within a retail/FMCG environment with a turnover of R50 million.
• Extensive people management experience of a large and diverse workforce.
• Financial management experience including budgeting and profit/loss statements.

Responsibilities

• Drive and maximize sales while tracking performance.
• Manage all operational activities and control expenses.
• Ensure effective visual merchandising execution.
• Develop and lead a competent and motivated team.
• Manage staff schedules in line with labor policies.
• Oversee administrative duties, ensuring compliance.
• Implement customer service initiatives for loyalty.
• Maintain relationships with stakeholders.
• Monitor customer trends and competitor activity.
• Foster cohesion between store, pharmacy, and clinic teams.
• Promote a high-performing business culture.
• Support the company's vision and values.

Skills

Sound managerial skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Strong financial acumen

Education

Grade 12 (Maths 50% and English 50%)

B. Degree or Diploma in retail/finance management, pharmacy or related

Job description

A leading retail company in South Africa is seeking a Store Manager to ensure efficient store operations and service excellence. The role requires driving sales, managing staff, and maintaining superior customer experiences. Ideal candidates will have over 5 years in retail store management, strong financial acumen, and a significant track record in leading diverse teams. This permanent position offers market-related compensation and the opportunity to thrive in a vibrant operational environment.