Retail Store Leader: Drive Sales, Service & Growth

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail group in South Africa is seeking an experienced store manager to drive turnover, manage stock, and ensure customer satisfaction. Ideal candidates will have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership role. Responsibilities include managing staff development and executing merchandising strategies. This role offers opportunities for growth within a diversified retail portfolio.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Initiates Compelling Sales Conversations

Knows the Buying Influences

Leverages Digital Communications with Customers

Manages Resistance

Managing the Sales Process

Navigates Customer Challenges

Negotiation & Selling

Planning & Organizing

Policy & Procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

A retail group in South Africa is seeking an experienced store manager to drive turnover, manage stock, and ensure customer satisfaction. Ideal candidates will have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership role. Responsibilities include managing staff development and executing merchandising strategies. This role offers opportunities for growth within a diversified retail portfolio.